Senior Fullstack Engineer - Operational Automations

Diagram; United States; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive Salary & Stock Options

Health Benefits

New Hire Home-Office Setup: One-time USD $500

Monthly Stipend: USD $150 per month

Job summary

Portage Ventures GP Inc. is looking for an Operations Reliability Engineer to enhance brokerage operations through software solutions. The role involves designing and deploying automations and working alongside licensed brokerage staff. Candidates should possess over 5 years of experience in software engineering, with strong knowledge in Golang and Typescript.

The ideal candidate brings a high ownership mindset and is proficient in SQL, Docker, and Kubernetes. We offer competitive salary, stock options, and health benefits.

Qualifications

• 5+ years of software engineering experience with large-scale systems.
• Deep knowledge of Golang and its concurrency models.
• Proven record of building user-facing features with Typescript/React.
• Proficient with SQL and relational databases, preferably PostgreSQL.

Responsibilities

• Design, build, test, deploy, and monitor production automations.
• Collaborate with frontend engineers to create ops tooling.
• Execute operational procedures to identify manual processes.
• Measure metrics and iterate based on outcomes.

Skills

Golang expertise

Typescript/React

SQL proficiency

Analytical problem-solving

Understanding of operations

Tools

Docker

Kubernetes

PostgreSQL

GCP

Job description

Your Role

As an Operations Reliability Engineer, you will embed directly within brokerage operations functions to systematically eliminate manual work and replace it with durable, auditable software systems. You start by immersing yourself in operational workflows: observing, documenting, and deeply understanding processes end-to-end before designing solutions. Every recurring manual process is treated as a system defect, and every fix you ship is measured by its real-world impact on efficiency and reliability.

You will work closely with licensed brokerage staff, domain experts, and platform engineers to build automations and tooling that allow Alpaca's operations to scale globally without scaling headcount linearly. The ideal candidate is equally comfortable shadowing an operational process and architecting the backend service that replaces it.

Things You Get To Do

• Design, build, test, deploy, and monitor production automations and UIs that remove manual steps and reduce operation time.
• Partner with frontend engineers to productize ops tooling so global teams can run functions with predictable staffing.
• Execute operational procedures to surface painful manual processes prior to automation.
• Instrument and report baseline and outcome metrics (MTTC, manual-steps removed, queue sizes, ops satisfaction) and iterate based on measured impact.
• Produce Platform Opportunity Briefs / RFCs for higher-level platform tooling and automations.
• Collaborate with licensed BD leadership, Compliance, and Security to build auditable, safe automations with role-based access and clear runbooks.
• Own the full lifecycle of the systems you build, including automated deployment (CI/CD with tools like ArgoCD and Terraform), proactive monitoring, On-call support rotations and incident response, following a "you build it, you run it" philosophy.
• Build systems with auditability, traceability, and data lineage as a first-class concern to ensure transparency for our auditors and regulators.

Who You Are (must-haves)

• 5+ years of professional software engineering experience, with a proven track record of shipping and operating complex, large-scale systems in production.
• Strong business sense and understanding of operations.
• Deep, hands-on expertise in Golang, including a strong command of its concurrency models (goroutines, channels), memory management, and standard library.
• Proven track record of building user-facing features end-to-end with Typescript/React.
• Proficient with SQL and relational databases, preferably PostgreSQL.
• Demonstrated ability to reason about human workflows as systems, not just software services.
• Experience with observability, tracing, continuous profiling.
• Exceptional analytical and problem-solving skills, with the ability to deconstruct complex requirements into clear technical components and excellent communication skills for working in a cross-functional environment.
• High ownership mindset with bias toward durable, structural fixes over tactical patches.

Who You Might Be (nice-to-haves)

• Knowledge of service oriented architectures.
• Experience with major cloud platforms (we primarily use GCP).
• Financial market (exchange, broker-dealers, clearing, etc.) knowledge.
• Experience with Docker and Kubernetes.
• A passion for financial markets or the desire to learn.
• Knowledge of Agile/Scrum methodologies.
• Demonstrable experience in designing, building, and reasoning about distributed systems, including a strong understanding of microservices architecture and API design patterns (e.g., REST, gRPC).
• Experience with capacity planning and benchmarking.

How We Take Care of You

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.