Senior Fulfillment & Payroll Processing Specialist

OSV; Town of Texas, Fort Worth (WI, TX); Vor Ort; USD 25.000 - 30.000; Vollzeit

Zusammenfassung

OneSource Virtual (OSV) is seeking a Sr. Fulfillment Processor to manage payroll and benefits file processing, year-end tasks, and related shipments. You will print files, run inserting and postage machines, and create shipping documents with accuracy and timeliness, while training and guiding teammates as needed.

The role emphasizes adherence to SOPs, quality standards, data security, and collaboration with vendors to maintain equipment and meet daily deadlines in a fast-paced environment.

Qualifikationen

• High School graduate or GED; higher education preferred.
• Experience in Microsoft Word and proficiency in Excel.
• The Fulfillment Processor must be able to lift up to 50 lbs and stand for extended periods.

Aufgaben

• Monitor tickets to ensure service level agreements and high customer satisfaction levels.
• Adhere to standard operating procedures (SOPs) to process fulfillment jobs.
• Exercise effective attention to detail to ensure that fulfillment jobs are processed accurately and timely.
• Support the fulfillment team by: ensuring Payroll/Garnishments/Benefits/FAO have all been processed; ensuring all Fulfillment Processors follow proper procedures; ensuring all packages have been picked up by FedEx/UPS at the end of the day; ensuring all Salesforce items have been updated by EOD.
• Work with vendors to ensure all equipment is maintained to a high standard of operation.
• Facilitate special internal requests to applicable OSV departments.
• Ensure 5S duties have been completed.
• Adhere to security protocols to safeguard confidential, proprietary, and customer data.
• Adhere to attendance requirements and work extended schedules & flexible hours during seasonal peak periods to support department needs.
• Assist with special projects as needed.

Kenntnisse

Excellent customer service

Detail oriented

Time management

Multi-tasking

Ausbildung

High School diploma or GED

Associates degree or higher preferred

Tools

Microsoft Word

Excel

Inserting equipment

FedEx/UPS processes

Jobbeschreibung

OneSource Virtual (OSV) is seeking a Sr. Fulfillment Processor to manage payroll and benefits file processing, year-end tasks, and related shipments. You will print files, run inserting and postage machines, and create shipping documents with accuracy and timeliness, while training and guiding teammates as needed.

The role emphasizes adherence to SOPs, quality standards, data security, and collaboration with vendors to maintain equipment and meet daily deadlines in a fast-paced environment.