Senior Front Desk Agent - Flexible Hours & Growth

Booz Allen Hamilton; Dover (DE); On-site; USD 82,000 - 113,000; Full time

Job summary

Booz Allen Hamilton in Dover, DE is seeking a senior Front Desk Agent to uphold trust and manage key operational tasks. The role offers a base salary range of $82,000 to $113,000 with internship flexibility, and includes growth coaching, mentorship, benefits, and hours under your control.

You will be measured on brief accuracy, scheduling realism, and adherence to company policies; you will track metrics and report weekly while collaborating with senior leaders in a fast-paced environment.

Qualifications

• Senior front desk or operations experience preferred.
• Ability to reason through briefs and align with reality.
• Strong self-awareness to determine problems to solve.

Responsibilities

• Question the brief when it doesn't match reality.
• Maintain momentum in Dover, DE when pipeline is thin.
• Track metrics and report findings weekly to your manager.
• Ensure compliance with company policies and DE regulations.
• Document rationale behind strategic planning decisions.
• Manage internship schedule realistically.

Skills

Stress Management

Strategic Planning

Prioritization

Flexibility

Job description

Booz Allen Hamilton in Dover, DE is seeking a senior Front Desk Agent to uphold trust and manage key operational tasks. The role offers a base salary range of $82,000 to $113,000 with internship flexibility, and includes growth coaching, mentorship, benefits, and hours under your control.

You will be measured on brief accuracy, scheduling realism, and adherence to company policies; you will track metrics and report weekly while collaborating with senior leaders in a fast-paced environment.