Front Desk Agent

Booz Allen Hamilton; Dover (DE); On-site; USD 82,000 - 113,000; Full time

Job summary

Booz Allen Hamilton in Dover, DE is seeking a senior Front Desk Agent to uphold trust and manage key operational tasks. The role offers a base salary range of $82,000 to $113,000 with internship flexibility, and includes growth coaching, mentorship, benefits, and hours under your control.

You will be measured on brief accuracy, scheduling realism, and adherence to company policies; you will track metrics and report weekly while collaborating with senior leaders in a fast-paced environment.

Qualifications

• Senior front desk or operations experience preferred.
• Ability to reason through briefs and align with reality.
• Strong self-awareness to determine problems to solve.

Responsibilities

• Question the brief when it doesn't match reality.
• Maintain momentum in Dover, DE when pipeline is thin.
• Track metrics and report findings weekly to your manager.
• Ensure compliance with company policies and DE regulations.
• Document rationale behind strategic planning decisions.
• Manage internship schedule realistically.

Skills

Stress Management

Strategic Planning

Prioritization

Flexibility

Job description

If you take pride in doing Innovation work well, the Front Desk Agent opening at Booz Allen Hamilton deserves a closer look. Everything about this senior Front Desk Agent post says trust — $82,000 - $113,000, internship flexibility, and 6 years rewarded with real say.

Key Responsibilities

• Question the brief when the brief doesn't match reality
• Keep Dover, DE momentum when the senior pipeline runs thin
• Track key metrics and report findings to your manager each week
• Ensure compliance with company policies and applicable DE regulations
• Document the why, not just the what, behind every Strategic Planning decision
• Keep the internship schedule realistic when everyone wants everything yesterday

What You'll Bring

• Comfort being measured against a clear senior bar
• Hands-on proficiency with Stress Management, ideally paired with Strategic Planning
• The self-awareness to know which problems are yours to solve
• Proven Prioritization judgment when the textbook answer doesn't fit
• Willingness to commute to Dover, DE or work flexibly as needed
• A Dover grounding, or the adaptability to plant roots quickly
• Comfort with a Booz Allen Hamilton pace that rarely sits still

Plenty of firms claim to do general; Booz Allen Hamilton actually does it, and from Dover no less, with a bias-to-action stubbornness about quality. A senior engineer and a director debate Initiative ideas on equal footing in our Dover standups.

We set the base at $82,000 - $113,000 and build outward with growth coaching, a mentor, benefits, and hours you genuinely control.