Our client, a growing financial services organization, is seeking a Senior Fraud Risk Officer to lead the development and enhancement of enterprise fraud prevention and monitoring capabilities. This highly visible individual contributor role will be responsible for strengthening fraud controls, optimizing monitoring frameworks, and supporting the organization's continued growth and innovation initiatives.
The successful candidate will partner closely with stakeholders across risk, compliance, operations, technology, product, and legal functions to identify emerging fraud risks, enhance detection capabilities, and improve overall fraud risk management practices.
Key Responsibilities:
Fraud Strategy & Monitoring
- Develop and maintain fraud prevention and monitoring frameworks across products and business activities.
- Enhance fraud detection capabilities through rule development, monitoring optimization, and ongoing performance analysis.
- Monitor emerging fraud trends, typologies, and industry developments and recommend appropriate control enhancements.
- Establish escalation protocols and case management processes for elevated fraud risks.
- Support the design and implementation of monitoring controls across digital payments, transaction activity, and customer interactions.
- Develop reporting and governance mechanisms to monitor fraud risk performance and control effectiveness.
- Serve as a primary business stakeholder for fraud monitoring platforms and related technologies.
- Oversee configuration, rule maintenance, threshold optimization, and ongoing system effectiveness.
- Partner with technology teams on system enhancements, integrations, implementations, and upgrades.
- Evaluate emerging fraud technologies and recommend solutions to improve detection and prevention capabilities.
- Maintain documentation related to system configurations, controls, and change management activities.
- Act as a subject matter expert on fraud risk matters across the organization.
- Partner with business, operations, compliance, legal, information security, and technology teams to support a coordinated approach to fraud risk management.
- Provide guidance regarding fraud control effectiveness, monitoring expectations, and emerging threats.
- Support risk assessments, program reviews, and strategic initiatives related to fraud prevention and monitoring.
- Balance fraud mitigation objectives with customer experience and business growth priorities.
Governance & Reporting
- Develop and maintain fraud-related policies, procedures, and operational playbooks.
- Track and report key fraud metrics, trends, and performance indicators to senior management.
- Support internal audits, regulatory examinations, and risk governance initiatives.
- Assist in the ongoing enhancement of enterprise fraud risk management practices.
- Prepare presentations and reporting materials for senior stakeholders and governance committees.
Qualifications:
Required
- 10+ years of experience in fraud risk management, fraud operations, financial crimes, or related areas within financial services.
- Strong understanding of fraud typologies, transaction monitoring, and fraud prevention methodologies.
- Experience working with fraud detection and monitoring technologies.
- Knowledge of payment systems, card programs, ACH, wires, and digital transaction environments.
- Proven ability to develop practical risk management solutions while supporting business objectives.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and stakeholder management capabilities.
- Ability to operate independently and drive initiatives across multiple functions.
- Bachelor's degree required.
Preferred
- Experience supporting digital financial products, payments, or embedded financial services environments.
- Professional certifications such as CFE, CAMS, CRCM, or similar.
- Exposure to advanced analytics, machine learning, or technology-driven fraud detection solutions.
- Experience supporting major system implementations, platform enhancements, or operational transformation initiatives.
- Familiarity with banking, payments, fintech, or financial services regulatory environments.
Additional Compensation:
Annual performance-based bonus opportunity
Benefits:
Comprehensive benefits package, including health, retirement, and wellness offerings.