Senior Fraud Risk Manager

Tbwa Chiat/Day Inc; San Francisco (CA); Hybrid; USD 180,000 - 217,000; Full time

Job summary

An established industry player is seeking a Senior Fraud Risk Manager to lead fraud prevention efforts and enhance policies. In this pivotal role, you will develop strategies to minimize risk while supporting business growth, mentor a team of analysts, and leverage analytics to identify trends. This innovative company values collaboration and offers a flexible work environment, with opportunities for face-to-face interaction. Join a mission-driven team dedicated to empowering individuals with financial support and tools to control their financial future. If you're passionate about fraud prevention and analytics, this is the perfect opportunity for you.

Benefits

Health, Dental, & Vision benefits

Mac computers + work-from-home stipend

Monthly internet and phone reimbursement

Employee Stock Purchase Plan

Restricted Stock Units (RSUs)

401(k) plan with company match

Robust tuition reimbursement program

$1,000 travel perk on Earnie-versary

Competitive annual PTO

Competitive parental leave

Qualifications

• 8+ years in fraud prevention and analytics for loans or credit cards.
• 3+ years managing fraud teams with strong leadership skills.

Responsibilities

• Develop fraud prevention strategies to minimize risk and support growth.
• Lead and mentor a team of fraud prevention analysts.

Skills

Fraud prevention strategies

Analytics for loans or credit cards

Leadership experience

Fraud detection tools

SQL

Python

Communication skills

Problem-solving skills

Collaboration skills

Tools

Fraud detection tools

Job description

Our mission is to make higher education accessible and affordable for everyone. We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.

We build tools that help people feel in control of their financial future, including:

• Private student loans - low rates, people-first service, and flexible payments.
• Student loan refinancing - break free from high-interest rates or monthly payments.
• Scholarships - access to thousands of scholarships to help students pay less.

Earnies are committed to helping students live their best lives, free from the stress of student debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together!

The Senior Fraud Risk Manager position will report to the Head of Risk & Fraud.

As the Senior Fraud Risk Manager, you will:

• Develop and execute fraud prevention strategies to minimize risk while supporting business growth.
• Partner with Fraud Operations to enhance fraud policies, procedures, and controls.
• Lead, mentor, and develop a team of fraud prevention analysts.
• Oversee fraud detection and investigation efforts, collaborating with Operations and Engineering.
• Leverage fraud detection tools, analytics, and models to assess risk and identify trends.
• Provide insights and recommendations to senior leadership.
• Ensure compliance with fraud prevention regulations and conduct risk assessments.

About You:

• 8+ years of experience in fraud prevention strategies and analytics for loans or credit cards.
• 3+ years of leadership experience managing fraud teams.
• Strong expertise in fraud detection, analytics, and emerging fraud trends.
• Expertise in fraud detection data, tools, methodologies, and industry best practices.
• Proficiency in SQL and Python for data analysis.
• Excellent communication, problem-solving, and collaboration skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Willingness to travel to the Oakland office monthly.

Even Better:

• Knowledge and experience with laws and regulations designed to protect consumers and businesses from fraud.

Where:

• This role will be based in the San Francisco Bay Area.
• While you’ll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun.

Pay Range:

$180,000 - $217,000 USD

Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:

• Health, Dental, & Vision benefits plus savings plans
• Mac computers + work-from-home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• Restricted Stock Units (RSUs)
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary to anywhere in the world
• Competitive days of annual PTO
• Competitive parental leave

At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission.