Senior Forward Deployed Product Manager (NYC)

DOSS

Chicago (IL)

On-site

USD 150,000 - 180,000

Full time

7 days ago

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Benefits offered by this job

Premium medical

401(k)

Lunch in-office

Unlimited PTO

Relocation assistance

Wellness stipend

Parental leave

Commuter stipend

Job summary

DOSS in San Francisco seeks a Senior Forward Deployed Product Manager to translate complex business problems into working ERP solutions on the DOSS platform. You will sit at the intersection of product, operations, data, and client partnership, embedding with client leadership from discovery to go-live.

This role thrives in ambiguity, moves fast, and leverages AI tooling as a core part of the process. You will own end-to-end implementations for upper mid-market and enterprise clients, driving

Qualifications

Lead end-to-end ERP implementation lifecycles across upper mid-market and enterprise clients.
Conduct cross-functional deep dives to map business processes and surface requirements.
Translate complex workflows into data models, configurations, and integrations on the DOSS platform.
Build new product capabilities for enterprise deployments and platform extensions.
Collaborate with technical teams on integrations and migrations.
Own client relationships at director level and support executive relationships.
Drive retention and expansion by turning implementations into client advocacy.
Use AI tooling actively in workflows and contribute to automation initiatives.

Responsibilities

Lead end-to-end ERP implementation lifecycles across upper mid-market and enterprise clients, including discovery, design, configuration, UAT, and go-live.
Map business processes across client organizations and surface requirements for the right solution architecture.
Translate operational and financial workflows into data models and configurations on the DOSS platform.
Develop new product capabilities to support large-scale deployments.
Collaborate with engineering on data migrations and integrations.
Manage relationships with client leadership and executives.
Drive retention and expansion through successful implementations.
Apply AI tooling to improve delivery and automation.

Skills

ERP implementation

Executive presence

SQL

AI tooling

Data modeling

Cross-functional collaboration

Analytical mindset

Technical thinking

Program management

Tools

ERP systems

Data migrations

Job description

About Doss

DOSS is building an Operations Cloud for the real world. A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:

Procurement
Inventory
Orders
Fulfillment
Finance

Built to replace spreadsheet chaos and rigid, consultant-heavy ERPs. Fast time-to-value, adaptable as the business evolves.

We recently raised a $55M Series B, co-led by Madrona and Premji Invest. Participation from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC.

DOSS is trusted by fast-growing operators to run critical operations with speed, control, and confidence.

Forward Deployed Product Manager

About The Role

DOSS's Forward Deployed Services team is the core engine of how we deliver value to customers. As a Senior Forward Deployed Product Manager, you sit at the intersection of product, operations, data, and client partnership, and are responsible for translating complex business problems into working solutions on the DOSS ERP platform.

This role is for someone who thrives in ambiguity, moves fast, and brings genuine intellectual curiosity to hard operational problems. You'll work directly with client leadership, embed in their workflows, and own the implementation lifecycle from discovery through go-live. You'll also leverage AI tooling as a core part of how you work.

What You’ll Do

Lead end-to-end ERP implementation lifecycles across upper mid-market and enterprise clients, including discovery, product design, configuration, UAT, and go-live
Conduct cross-functional deep dives across client organizations to map business processes and surface requirements, and identify the right solution architecture
Translate complex operational and financial workflows (flow of goods, information, and money) into data models, product configurations, and integrations on the Doss platform
Build new product capabilities within DOSS to support enterprise-scale deployments and extend the platform
Collaborate with technical teams on integrations and data migrations
Own client relationships at the operator and director level; support senior-led executive relationships and escalations
Drive retention and expansion by turning successful implementations into client advocacy
Use AI tooling actively and fluently across your workflow and contribute to automation initiatives that improve how the team delivers

What We’re Looking For

4-6 years in consulting, technical program management, product operations, or implementation at a technology company; ERP experience is a plus but not required
A systems thinker who can traverse interconnected people, process, and technology; you can untangle complex problems and put them back together with clarity
High-intensity by genuine preference; you've operated in fast-moving environments (startups, consulting, finance) and that's where you do your best work
Technical from first principles; you can work through hard engineering and logic problems intuitively, not by memorization
Strong analytical mindset; SQL experience is a plus
Fluent with AI tools and excited about applying them to real operational problems
Executive presence and communication skills that hold up in client-facing environments at the director level and above

What You’ll Get