Senior Forward Deployed Engineer - Voice AI Deployments

FDE Times; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Deepgram is seeking an engineer to embed with enterprise restaurant deployments, owning technical discovery, integration, and go-live with leading brands and partners. You will design integration paths, write code, troubleshoot live deployments, and drive repeatable processes for scalable success.

You will work closely with customer teams, translate field learnings into product improvements, and help deploy Deepgram’s voice platform across large fleets with measurable value from day one.

Qualifications

• Embeds with customer engineering teams to own technical discovery and solutioning.
• Own end-to-end technical implementation from scoping to go-live and optimization.
• Adapt platform to meet customer operational requirements.
• Monitor, troubleshoot and resolve live deployment issues.

Responsibilities

• Embed with customer engineering teams as a trusted technical peer.
• Own end-to-end technical implementation from scoping to go-live and optimization.
• Adapt and configure platform to meet customer requirements, including APIs and integrations.
• Monitor production deployments and resolve issues.

Skills

Customer engineering

API integration

Cloud infrastructure

Code quality

Tools

APIs

SDKs

Webhooks

Cloud platforms

Job description

Deepgram is seeking an engineer to embed with enterprise restaurant deployments, owning technical discovery, integration, and go-live with leading brands and partners. You will design integration paths, write code, troubleshoot live deployments, and drive repeatable processes for scalable success.

You will work closely with customer teams, translate field learnings into product improvements, and help deploy Deepgram’s voice platform across large fleets with measurable value from day one.