Senior Forward Deployed Engineer (Remote Build)

Remote; United States; Remote; USD 53,000 - 216,000; Full time

Benefits offered by this job

Work from anywhere

Flexible paid time off

Async working hours

16 weeks parental leave

Mental health support

Stock options

Learning budget

Home office budget & IT equipment

Social events or co-working

Job summary

Remote is seeking a Forward Deployed Engineer (AI) to design, build, and deploy AI-powered solutions that connect Remote’s platform to customer systems and workflows. You’ll translate field learnings into reusable patterns and product roadmap inputs.

You will own deployments, work across Product, Engineering, and Sales/CS, and operate in a highly autonomous, remote environment with strong documentation culture.

Qualifications

• Demonstrated experience shipping production software (backend and/or full-stack).
• Strong integration and systems thinking: APIs, event-driven systems, webhooks, auth (OAuth/service accounts).
• Applied AI/LLM experience beyond prototypes: prompt/tool design, RAG patterns, evaluation.

Responsibilities

• Partner with customers to understand challenges and define the definition of done.
• Translate problems into technical designs and implementation plans.
• Build AI-enabled solutions that integrate with customer systems and Remote’s platform end-to-end.
• Own deployments including reliability, performance, observability, incident response.
• Develop evaluation and measurement for AI behavior, including metrics and guardrails.
• Work with real data to validate outputs and iterate based on evidence.
• Collaborate cross-functionally with Product and Engineering to ship solutions.
• Create leverage by turning one-off solutions into repeatable playbooks and templates.
• Be the voice of the field to shape product strategy.

Skills

Production software

APIs & webhooks

AI/LLM experience

Ambiguity tolerance

Structured communication

Tools

OAuth/service accounts

Job description

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world.

What this job can offer you

As a Forward Deployed Engineer (AI) at Remote, you will work directly with customers and internal stakeholders to design, build, and deploy AI-powered solutions that connect Remote’s platform to customer systems and workflows. You will turn messy, real-world requirements into production‑grade implementations — often by building integrations, automations, and agentic workflows — and you’ll translate field learnings back into reusable patterns and product roadmap inputs.

• High autonomy and direct ownership of customer outcomes — from discovery through production rollout
• Work at the frontier of practical AI: shipping systems that are reliable, observable, secure, and measurable
• A seat at the intersection of Product, Engineering, Sales/CS, and customer teams — with clear influence on what we build next
• Exposure to a wide set of domains (HR, payroll, finance ops, IT, integrations) and complex enterprise ecosystems
• A remote‑first environment with strong documentation culture and high trust

What you bring

Must have

• Demonstrated experience shipping production software (backend and/or full‑stack) and owning it in production (on‑call mindset, debugging, instrumentation)
• Strong integration and systems thinking: APIs, event‑driven systems, webhooks, auth (OAuth/service accounts), data modeling, idempotency, and failure modes
• Applied AI/LLM experience beyond prototypes: prompt+tool design, RAG and retrieval patterns, evaluation, latency/cost trade‑offs, and reliability practices
• Ability to operate in ambiguity: you can go from “problem statement” to “shipped solution” with minimal hand‑holding
• Clear, structured communication in writing; ability to explain trade‑offs to technical and non‑technical stakeholders

Nice to have

• Experience with enterprise environments (security reviews, compliance constraints, procurement, change management)
• Experience building with agent frameworks and/or workflow orchestration systems
• Familiarity with HRIS, payroll, identity/access management, or adjacent enterprise domains
• Experience with multi‑tenant SaaS, RBAC, and data privacy by design

Key Responsibilities

• Partner with customers to understand operational challenges, constraints, and success criteria; run structured technical discovery and define the “definition of done”
• Translate open‑ended problems into clear technical designs and implementation plans (architecture, data flows, integration surfaces, security considerations, rollout strategy)
• Build AI‑enabled solutions that integrate with customer systems and Remote’s platform (e.g., data pipelines, workflow automations, tool integrations, agentic services) and perform real tasks end‑to‑end
• Own deployments including reliability, performance, observability, incident response, and continuous improvement
• Develop evaluation and measurement for AI behavior: success metrics, test harnesses, golden datasets, regression suites, and guardrails (quality, safety, privacy)
• Work with real data to validate outputs, quantify impact, and iterate quickly based on evidence
• Collaborate cross‑functionally with Product and Engineering to ship high‑quality solutions and to upstream reusable components
• Create leverage by turning one‑off solutions into repeatable playbooks, reference architectures, templates, and internal tooling
• Be the voice of the field : bring back concrete customer needs, edge cases, and constraints that should shape product strategy

Practicals

• Team: Remote Build / Customer Engineering (or equivalent)
• Location: Remote
• Time zones: Ability to overlap with customer working hours as needed
• Travel : Whilst the majority of the work is Remote, please expect around 10% of travel for customer engagements
• Start date: As soon as possible

Application process

1. Recruiter screen
2. Hiring Manager interview
3. Technical challenge
4. Team interview
5. Bar Raiser interview
6. Executive interview
7. Offer + Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap‑labor practices and therefore we ensure to pay above in‑location rates. We hope to inspire other companies to support global talent‑hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job‑related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full‑time position is

$53,300—$215,750 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in‑person social events or co‑working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want.

Please note we accept applications on an ongoing basis.