Senior Forward Deployed Engineer - AI Platform Architect

BetterUp; Austin (TX); Hybrid; USD 230,000 - 320,000; Full time

Benefits offered by this job

Coaching benefits

Competitive compensation

Medical, dental, and vision insurance

Flexible paid time off

Volunteer days

Company holidays

401(k) plan

Job summary

BetterUp is seeking a Senior Forward Deployed Engineer to lead architectural decisions for enterprise AI deployments. You will work with customers’ CTOs and enterprise architects to design patterns, enable integration with Copilot, Teams, and other platforms, and drive the engineering standards for Forward Deployment.

You’ll own the seam with core engineering, decide on build versus configure versus fork, and build shared deployment infrastructure to scale solutions across multiple accounts,

Qualifications

• 10+ years building and shipping production software.
• Led technical sides of customer deployments with seven- to eight-figure contract values.
• Production experience with LLMs and agent systems.
• Knowledge of agent protocols and enterprise integration patterns.

Responsibilities

• Set architecture for the hardest accounts and leave with a design accepted by customers.
• Decide whether to build, configure, or fork; defend the choice in writing.
• Own the pattern for coach-integration into customer environments (MCP/A2A, Copilot, Teams).
• Write engineering standards for Forward Deployment and ensure data security and sandboxing.
• Partner with core engineering to graduate successful patterns to the platform.
• Build shared deployment infrastructure to scale across accounts.
• Maintain direct technical relationships with customer leaders (CTO, CISO) and document responses.

Skills

Production software

Customer deployments

LLM systems

Agent systems

Architectural judgment

Executive technical communication

Tools

MCP

A2A

Copilot

Teams

Job description

BetterUp is seeking a Senior Forward Deployed Engineer to lead architectural decisions for enterprise AI deployments. You will work with customers’ CTOs and enterprise architects to design patterns, enable integration with Copilot, Teams, and other platforms, and drive the engineering standards for Forward Deployment.

You’ll own the seam with core engineering, decide on build versus configure versus fork, and build shared deployment infrastructure to scale solutions across multiple accounts,