Senior Forward Deployed Engineer

buzzsolutions; United States; À distance; USD 140 000 - 190 000; Plein temps

Résumé du poste

buzzsolutions is an early growth-stage AI company turning utility inspection imagery into operational intelligence. We are hiring our first Forward Deployed Engineer to partner with customers, sales, product, and core engineering.

Expect ~80% customer-facing work across pre-sales scoping and deployment, and ~20% building reusable deployment tooling and AI agents. The role reports to the CTO and aims to move enterprise pilots into production quickly while turning field patterns into product

Qualifications

• 6+ years in solutions engineering, forward deployed engineering, implementation, or professional services at a technical product company.
• Hands-on experience with pre-sales discovery and scoping before signature.
• Strong Python or TypeScript and fluency integrating third-party systems via APIs, webhooks, and data pipelines.

Responsabilités

• Join sales discovery calls and size implementation effort.
• Own deployments end to end: configuration, integration, validation, handoff in regulated utility environments.
• Build integrations connecting the visual AI platform to asset management, GIS, data pipelines, and reporting tools.
• Identify expansion opportunities within existing accounts and provide technically validated next uses.
• Translate recurring field patterns into reusable deployment capabilities and clear requirements for product/engineering.
• Ship internal deployment tooling and AI agents to accelerate rollouts.

Connaissances

Python

TypeScript

API integrations

LLMs

Agentic systems

Pre-sales

Outils

APIs

Webhooks

Data pipelines

Description du poste

Role overview

An early growth-stage AI company that turns utility inspection imagery into operational intelligence is hiring its first Forward Deployed Engineer. The role is a hands-on technical partner embedded with customers, sales, product, and core engineering, spending roughly 80% of time customer-facing across pre-sales scoping and deployment and 20% building reusable deployment tooling and AI agents. The position reports to the CTO and exists to move enterprise pilots into production quickly while turning field patterns into product leverage.

Responsibilities

• Join sales discovery calls, size implementation effort, run pilots against the customer's own imagery and assets, and clear technical objections through architecture, security, and data-handling review.
• Own deployments end to end: configuration, integration, validation, and handoff inside regulated utility environments.
• Build the integrations that connect the visual AI platform to asset management, GIS, inspection data pipelines, and reporting tools, using AI workflows to compress delivery.
• Spot and scope expansion opportunities inside existing accounts and hand sales a qualified, technically validated next use case.
• Translate recurring field patterns into reusable deployment capabilities and clear product and engineering requirements rather than one-off escalations.
• Ship internal deployment tooling and AI agents that make each rollout faster.

Requirements

• 6+ years in solutions engineering, forward deployed engineering, implementation, or professional services at a technical product company, with hands-on keyboard ownership of customer outcomes.
• Pre-sales experience partnering with account executives through technical discovery, scoping before signature, and acting as the trusted technical voice in the room.
• Strong Python or TypeScript and fluency integrating third-party systems via APIs, webhooks, and data pipelines.
• Hands-on experience building with LLMs and agentic systems, including prompting, tool use, retrieval, orchestration, and evaluation, with something agentic shipped to real users.
• Enterprise credibility navigating security review and architecture scrutiny, plus comfort with ambiguity and excellent communication across technical and operational audiences.
• Willingness to travel roughly 40% of the time for customer sites and team onsites.

Nice to have

• Background in utilities, energy, or another regulated industry with long enterprise sales cycles.
• Familiarity with computer vision, geospatial data, or large-scale imagery pipelines.
• Experience as the first or earliest technical hire in a forward deployed, customer engineering, or implementation function.
• Background in revenue operations or internal tooling that earned sustained adoption.

Benefits and work setup

• US work authorization sponsorship is not available for this role.