Senior Fleet Tech Health Program Manager

Amazon; Nashville (TN); On-site; USD 141,000 - 191,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Sr. Technical Program Manager for Fleet Technology Health in Nashville, TN. You will translate field issues into root cause analyses, craft corrective actions, and ensure scalable support across the last mile network.

The role requires 5+ years in technical product or program management, a technical degree, and strong problem-solving skills. Travel ~20-25% to delivery stations and partner sites is expected.

Qualifications

• 5+ years of technical product or program management experience.
• Bachelor's degree in engineering, computer science or equivalent.
• Strong problem-solving and analytical skills with RCA approaches.

Responsibilities

• Monitor fleet technology system health and performance with telemetry and dashboards.
• Serve as primary technical escalation point for complex issues affecting device availability.
• Identify systemic failure patterns and drive root-cause corrective actions.
• Lead RCA and problem management for high-severity incidents.
• Develop onboarding documentation and readiness for new product launches.

Skills

Technical product management

Cross-functional collaboration

Analytical skills

Education

Bachelor's degree in engineering, computer science or equivalent

Tools

Relational Databases

Data analysis tools

Job description

Amazon.com Services LLC is seeking a Sr. Technical Program Manager for Fleet Technology Health in Nashville, TN. You will translate field issues into root cause analyses, craft corrective actions, and ensure scalable support across the last mile network.

The role requires 5+ years in technical product or program management, a technical degree, and strong problem-solving skills. Travel ~20-25% to delivery stations and partner sites is expected.