Senior Fire Alarm Programming Technician

VSC Fire & Security; Richmond (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Company vehicle

Medical, dental and vision insurance

Paid vacation

Opportunities for training and advancement

Job summary

A fire and security service company in Richmond, Virginia, is looking for an Integrated Systems Service Technician to provide safe service on integrated systems. Candidates should have experience in Notifier programming and be capable of troubleshooting and maintaining various fire alarm and security systems. Strong communication and problem-solving skills are vital. The role includes competitive pay, company vehicle, and other benefits. Ideal for those eager for professional development in a dynamic environment.

Qualifications

• Proficient in following written and verbal instructions.
• Ability to maintain productivity in the field.
• Exceptional attention to detail and communication skills.

Responsibilities

• Programs and services Notifier systems.
• Installs, tests, and repairs security systems.
• Troubleshoot system malfunctions and false alarms.

Skills

Notifier programming

Attention to detail

Customer service

Communication skills

Problem-solving

Education

Two to three years of experience in Notifier programming

Valid State Driver's License

Tools

Blueprints

Electrical wiring tools

Diagnostic tools

Job description

Richmond, Virginia, United States

Position Summary

Integrated Systems Service Technician – Senior Fire Alarm Programmer. Integrated Systems Service Technician provides safe and efficient service on multiple integrated systems. Resolves technical issues and gives potential resolution to unresolved issues. Has a good technical knowledge and ability to communicate effectively to understand problems and offer solutions. Technician is customer-oriented and patient to deal with difficult customers. Integrated Systems may include any of the following: Fire Alarm; Intrusion Detection; Access Control; CCTV; IP Cameras; Networking Infrastructure; Telecom; BDA (Bi-Directional Antenna systems); DAS (Distributed Antenna Systems); Audio/Video; Nurse Call; Area of Refuge; Intercom; Crestron; Extron; Honeywell; Notifier; Gamewell FCI; Silent Knight; Fire Lite; Siemens; AutoCall/JCI; or RATH.

What We Offer

• Competitive pay based on experience
• Company vehicle and fuel card for applicable positions
• Company cell phone and/or tablet for applicable positions
• Company Laptop for programming FACP's and Security Head-in's.
• Paid vacation and company holidays
• Medical, dental and vision insurance options for you and your family
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Company paid life insurance for full time employees
• Company paid long term disability insurance
• Bonus for referring new employees
• Parental leave for full-time employees
• Employee Assistance Program (EAP)
• NICET certification test reimbursement
• Opportunities for training and advancement
• All needed Personal Protective Equipment (PPE) provided

What You Need

• Two to three years of experience in Notifier programming and at least one year of servicing one or more of the following systems: fire alarm, security systems, camera systems, access control, or similar systems.
• Proficient in following written and verbal instructions, with exceptional attention to detail and communication skills.
• Ability to maintain productivity in the field, set goals, and meet service schedule.
• Competent in reading plans, documents, meters, and to discern colors for safety signage.
• Ability to follow written and verbal instructions.
• Exceptional attention to detail and communication skills.
• Eagerness for professional development and growth.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
• Desirable (but not required):
• NICET I or III in FAS along with I or II in ITFAS, Notifier, Avigilon, or other manufacturers certifications.

What You Will Do

• Programs and services Notifier systems.
• Installs, tests, and repairs security, camera, access control, suppression, and fire alarm systems.
• Troubleshoot system malfunctions and false alarms.
• Program multiple types of systems and test for proper operation.
• Consults with client on system issues; provides recommendations for repair.
• Uses blueprints or building plans to determine proper systems to install/service based on building layout and setting.
• Runs wiring and circuits, installs hardware, and attaches electrical wires.
• Inspects and tests systems, batteries, and electrical wiring; make adjustments, and repairs as required.
• Replaces malfunctioning hardware when necessary.
• Ensures systems comply with NEC and NFPA fire codes.
• Explains and demonstrates system function and operation to end users.
• Performs other related duties as required.
• Be on call as required.
• Serve as the first point of contact for customers seeking technical assistance over the phone or email.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions.
• Provide support for form development and maintenance of inspection forms.
• Tech savvy with working knowledge of office automation products, databases, and remote control.
• Follow design plans for installation jobs and communicate any design, perform service and deficiency jobs, and communicate and document any changes.

Equal Employment Opportunity

As set forth in VSC Fire & Security’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

VSC Fire and Security is a drug free workplace.