Senior Fine Dining Operations Leader

Socket.dev; Virginia (MN); On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Flik Hospitality Group in the United States is seeking an experienced Fine Dining Operations Director to serve as the point of contact for the client at your location and to lead the team and overall operation of an upscale dining establishment.

The ideal candidate will have 5+ years in fine dining operations leadership (hotel/restaurant/multi-unit), strong leadership and organizational skills, and a proven track record of achieving goals while maintaining high service standards and client

Qualifications

• Bachelor's degree and a minimum of three (3-5) years of management experience.
• Minimum of 5+ years of fine dining operations leadership experience (hotel/restaurant/multi-unit).
• Excellent leadership and organizational skills, and must possess attention to detail.
• Effective problem solving and conflict management skills.
• Exceptional business etiquette and client relations.
• Proven success with personnel management (hiring, supervision, evaluation and succession planning).
• Proven track record of consistently meeting company goals in compliance with company/client policies and procedures.
• Ability to multi-task as well as stay on task and concentrate with constant interruptions.
• Experience in food purchasing, food costs and inventory control.
• Must be knowledgeable on HACCP controls along with proper storage and use of food.
• Monitor compliance with health and fire regulations regarding food preparation and serving.
• Conformity to the highest standards of personal integrity and ethical behavior.
• Excellent computer skills and proficiency with Microsoft Office Suite and POS software.

Responsibilities

• Leads, manages, and encourages a complementary team at a large account, with the goal of providing an elevated experience for the client, and our guests.
• Oversees the daily FOH and BOH operations, including a fine dining restaurant.
• Provides attentive service, anticipating guest needs and addressing any concerns promptly.
• Ensures program standards are implemented in operation and expectations are met.
• Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, guest engagement, etc.).
• Communicate progress, risks, and escalations appropriately at all levels of the organization, or multiple departments, and businesses.
• Identifies opportunities for improvement and facilitates change.
• Cultivates a culture of transparency, understanding, education, safety, and accountability.
• Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. financials, sanitation).
• Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation.
• Owns the financial results for the locations, and works with leadership to ensure accuracy for reporting.
• Ensures consistent and fair administration of all policies and procedures.

Skills

Leadership

Organizational skills

Attention to detail

Problem solving

Conflict management

Personnel management

Multi-tasking

Food purchasing

Inventory control

HACCP

Safety compliance

Microsoft Office Suite

POS software

Education

Bachelor's degree

Tools

Microsoft Office Suite

POS software

Job description

Flik Hospitality Group in the United States is seeking an experienced Fine Dining Operations Director to serve as the point of contact for the client at your location and to lead the team and overall operation of an upscale dining establishment.

The ideal candidate will have 5+ years in fine dining operations leadership (hotel/restaurant/multi-unit), strong leadership and organizational skills, and a proven track record of achieving goals while maintaining high service standards and client