Senior Financial Center Manager

EverBank; Coral Gables (FL); Sur place; USD 93 000 - 145 000; Plein temps

Avantages offerts par ce poste

Medical Benefits

401(k) Plan

Paid Holidays

Generous PTO

Wellness Program

Résumé du poste

EverBank, N.A. is hiring a Senior Financial Center Manager to lead a financial center, drive sales, and ensure top-notch customer experience. You will manage and develop associates, ensure regulatory compliance, and collaborate with internal partners to deliver customer-centric solutions.

The role emphasizes risk management, budget oversight, and cross-training resources to help clients reach their financial goals and long-term planning.

Qualifications

• 5+ years of branch management experience leading, coaching and developing direct reports.
• 3+ years of client prospecting and business development, identifying growth opportunities.
• Strong track record in community involvement, client engagement and local market outreach.

Responsabilités

• Ensures centers comply with banking laws, regulations, policies, and procedures to reduce risk exposure.
• Coaches and holds the team accountable for sales, performance goals, and operational compliance.
• Resolves customer and employee issues to meet center objectives.
• Implements operational procedures per internal policies and directives.
• Prioritizes, inspects, and delegates teamwork to deliver results.
• Partners with stakeholders and cross-lines of business to deliver a customer-centric experience.
• Manages expenses and budgets aligned with objectives and makes sound financial decisions.
• Provides financial issue expertise to help others develop revenue and expense budgets.
• Identifies obstacles and improves processes to refine procedures and practices for exceptional service.
• Represents the bank in local community activities and boards.

Connaissances

Leadership

Customer relationship

Communication skills

Sales ability

Bilingual English/Spanish

Formation

Bachelor's degree or higher

Description du poste

Financial Center Mgr Sr

The Financial Center Manager Senior is responsible for the effective performance of the financial center, including operations/risk management, sales performance, and customer experience. Manages, leads, and develops associates that align with the Bank's strategic goals. Provides the team with resources for cross training such as financial planning to help clients accomplish their immediate and long-term financial goals.

The Financial Center Manager Senior is responsible for the effective performance of the financial center, including operations/risk management, sales performance, and customer experience. Manages, leads, and develops associates that align with the Bank's strategic goals. Provides the team with resources for cross training such as financial planning to help clients accomplish their immediate and long-term financial goals.

Key Responsibilities And Duties

• Ensures financial centers are compliant with banking law, regulations, policies, and procedures to reduce risk exposure. Operates within the Bank's risk appetite and achieves results by identifying, assessing, managing, monitoring, and reporting risks of all types.
• Monitors, coaches and holds team accountable for sales and performance goals and operational compliance and efficiencies.
• Resolves low to moderately complex issues regarding the customer and employee experience to meet financial center objectives.
• Implements the operational procedures, in accordance with internal policies and directives.
• Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.
• Leads the financial center while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
• Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Provides technical expertise on financial issues to other area managers to help them develop revenue and expense budgets and understand financial reports.
• Identifies obstacles and improves processes to define and refine processes, procedures and best practices with the ultimate result being exceptional client service.
• Effectively partners with all lines of business including commercial, and multifamily lending groups.
• Represents the bank in local community-based activities and boards.
• Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.

Minimum Qualifications

• 5+ years of branch management experience with a proven ability to lead, coach, and develop direct reports to achieve performance and operational goals.
• 3+ years of client prospecting and business development experience, including identifying growth opportunities and expanding client relationships.
• Demonstrated success in community involvement and client engagement, with a strong focus on relationship building, local market outreach, and brand representation.

Preferred Qualifications

• Bilingual in English and Spanish, with the ability to communicate professionally in both languages.

Role Specific Work Experience

• 5+ Years Required; 7+ Years Preferred

Educational Requirements

• University (Degree) Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

8PL

Posting End Date

11/2/26

$93,400 - $145,400 ,

EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC

Notice to Job Seekers

Qualifications

EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:

• Medical, dental, vision & HSA/FSA
• 401(k) savings
• Paid holidays & generous PTO
• Additional wellness & voluntary benefits

Additional Company-provided Benefit Options (subject To Plan Terms)

• Tuition reimbursement
• Commuter Benefits
• Life and Disability Insurance