Senior Financial Aid Counselor

Texas A&M University; San Antonio (TX); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Texas A&M University-San Antonio is hiring a Financial Aid Advisor II to provide student-focused guidance on aid programs and funding options. You will interpret federal/state regulations and university policies while ensuring compliant, efficient aid processing.

The role involves customer service in the Enrollment Service Center, reviewing awards, and communicating details of aid programs. Some evenings/weekends may be required.

Qualifications

• Bachelor’s degree or higher in a related field.
• One year of related experience.
• Proficient with common software applications (Word/Excel/PowerPoint).
• Knowledge of Banner or similar financial aid systems.
• Ability to communicate effectively and multi-task.

Responsibilities

• Provide student financial aid counseling in the Enrollment Service Center.
• Assist in reviewing financial aid applications and awards for accuracy and compliance.
• Explain federal, state, and institutional policies related to financial aid.
• Support awarding processes and SAP appeals under supervision.
• Participate in committees and campus events as needed.

Skills

Customer service

Oral communication

Written communication

Multitasking

Team collaboration

Education

Bachelor's degree or higher in related field

1 year related experience

Tools

Banner

Microsoft Word

Excel

PowerPoint

Job description

Texas A&M University-San Antonio is hiring a Financial Aid Advisor II to provide student-focused guidance on aid programs and funding options. You will interpret federal/state regulations and university policies while ensuring compliant, efficient aid processing.

The role involves customer service in the Enrollment Service Center, reviewing awards, and communicating details of aid programs. Some evenings/weekends may be required.