Senior Financial Aid Counselor

careers-nyu; New York (NY); On-site; USD 77,000 - 89,000; Full time

Job summary

New York University in New York, NY is seeking a Senior Financial Aid Counselor to advise students and families on the financial aid process, policies, and appeal outcomes. You will work within the Office of Financial Aid Counseling to resolve issues and guide aid packaging.

The role requires a Bachelor's degree and at least three years of relevant experience; strong organizational and communication skills are essential, along with familiarity with federal and state aid programs and automated

Qualifications

• Requires Bachelor's degree and 3+ years in financial aid or student services.
• Ability to interpret and apply complex policies and laws.
• Strong organization, communication, and client service abilities.

Responsibilities

• Advise prospective and current students and families on financial aid processes.
• Evaluate and update financial aid packages based on data and appeals.
• Ensure compliance with federal/state/institutional policies.
• Coordinate with Admissions, Registrar, Bursar and external agencies.
• Provide day-to-day leadership to the Financial Aid Counseling team.

Skills

Organizational skills

Interpersonal skills

Communication skills

Client service

Familiarity with financial aid systems

Education

Bachelor's Degree

Tools

FSA systems

IA Plus SIS

Job description

Position Summary

Within the Office of Financial Aid, the Financial Aid Counseling team is dedicated to providing outstanding service to students, families, and community members. The Senior Financial Aid Counselor will advise prospective and admitted students, parents, and currently enrolled students on a broad range of issues pertaining to the financial aid application process, University financial aid policies and procedures, and assist with resolving problems. Evaluate financial aid applications, create and update financial aid packages. Ensure compliance with state, federal, and institutional financial aid policies. Reassess aid packages based on student appeals, updated financial data, enrollment status, or other information and determine any change to students eligibility or their aid package. Process financial aid application materials. Consult with various University offices (Admissions, Registrar, Bursar) and external agencies to resolve issues and answer questions related to financial aid processing. Support the Assistant Directors and Associate Director of Financial Aid Counseling by providing guidance and day-to-day leadership to the Financial Aid Counseling team.

Qualifications

Required Education: Bachelor's Degree

Required Experience: 3+ years of relevant professional level experience in a financial aid and student services environment or an equivalent combination of education and experience.

Required Skills, Knowledge and Abilities: Excellent organizational, interpersonal, communication and client service skills. Facility with figures and familiarity with automated student financial aid systems. Knowledge of needs' analysis and federal/state financial aid programs. Ability to interpret and apply complex laws, policies and procedures. Familiarity with word processing, spreadsheet and database software applications. Use of Federal Student Aid (FSA) systems.

Preferred Skills, Knowledge and Abilities: Familiary with IA Plus Student Information System.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $77,000.00 to USD $89,100.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.