Senior Field Technician – Racing Tech & Wagering Systems

AmTote International; Maryland; On-site; USD 60,000 - 90,000; Full time

Job summary

1/ST Technology in Hunt Valley, MD is seeking a Senior System Technician to support RDC and field locations, resolve wagering availability issues, and assist with hardware and software testing.

Travel domestically and internationally, respond after hours, and collaborate with CAC, OPS, Engineering, and Product teams; requires extensive hands-on hardware experience and a willingness to relocate if needed.

Qualifications

• Seven or more years of experience as a Technician or Field Operator.
• Basic understanding of computers and Microsoft operating systems.
• Strong computer skills including Microsoft Office (Excel, Word, Outlook Express).
• Demonstrates ability to install both computer hardware and computer software.
• Demonstrates ability to use specialized tools, such as punch downs, crimpers, voltmeters and oscilloscopes.
• Demonstrates ability to use specialized software, such as serial emulators (Hyper terminal) and basic networking tools (ping test, Ipconfig, trace)
• Must have the means to travel on short notice, including renting a vehicle
• Must maintain a current and valid driver’s license, credit card and passport
• Preferred Experience and/or Education: Associate’s degree in a computer or electronics field

Responsibilities

• Assists any RDC or Field location with resolving or escalating any issue concerning wagering availability.
• Travels when directed by the VP of Field Service to field locations for support
• Takes calls after normal business hours from field locations, domestic and international
• Assists in testing new software, hardware, procedures, and processes
• Assembles, configures, and tests certain new or replacement hardware being sent to the field.
• Provides onsite Support in several different roles for big events.

Skills

Microsoft Office proficiency

Hardware installation

Networking basics

Problem solving

Communication skills

Education

Associate’s degree in a computer or electronics field

Tools

Punch downs

Crimpers

Voltmeters

Oscilloscopes

Serial emulators (Hyper Terminal)

Networking tools (ping, Ipconfig, trace)

Job description

1/ST Technology in Hunt Valley, MD is seeking a Senior System Technician to support RDC and field locations, resolve wagering availability issues, and assist with hardware and software testing.

Travel domestically and internationally, respond after hours, and collaborate with CAC, OPS, Engineering, and Product teams; requires extensive hands-on hardware experience and a willingness to relocate if needed.