Senior Field Technician - Philadelphia

Entegro; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Career development program

Collaborative work environment

Community outreach sponsorships

Employee recognition program

Job summary

Entegro is seeking a Senior Field Technician to install, test and maintain telecom equipment on-site in Philadelphia, PA. You will perform audits, fibre and copper cabling work, and collaborate with senior engineers to complete projects on time and within budget.

The role requires hands-on field experience, strong documentation skills, and willingness to travel to client sites. You will engage in safety compliance and continuous training to advance technical skills.

Qualifications

• Equipment audits, port audits, fibre/cable tracing, and optical testing are required.
• Hands-on field installation, commissioning, and maintenance across telecom sites.
• Ability to document tests and results clearly and timely.

Responsibilities

• Assist in installation, commissioning, and maintenance of telecom equipment and infrastructure in field environments.
• Carry out Datacentre or PoP audits including equipment, ports, cabling and connectivity.
• Conduct troubleshooting and fault isolation on optical network components.
• Perform network testing, validation, and documentation of optical fibre networks.
• Collaborate with senior network engineers to configure and test installed equipment.
• Work with customers and internal teams to deliver projects and resolve issues.
• Maintain detailed documentation of all work performed.
• Perform risk assessments before field work.
• Ensure safety and compliance with industry standards on-site.
• Participate in training to keep skills up to date.
• Submit daily progress reports including risks.
• Support after-hours cutover or migration activities.

Skills

Equipment Audit

Port Audit

Fibre & Cable Tracing

Fibre Traffic Identifier Tests

OTDR Testing

BER Testing

Data Centre/PoP Audits

Installation & Cabling

Documentation & Reporting

Troubleshooting

Safety Compliance

Willingness to Travel

Education

Bachelor's degree or diploma in Telecommunications, Electrical Engineering, Computer Science, or related field

Hands-on telecom/datas centre experience

DWDM & OTN knowledge

Fixed line transmission principles

Power testing instruments experience

Tools

Digital Multimeters

Power Measuring Test Equipment

OTDR

Optical Power Meters

Job description

Job Description And Benefits Join us at Entegro to connect future generations!

Job Description And Benefits Join us at Entegro to connect future generations!

We're a distinguished leader in Telecommunications technology, with a proven track record of driving the advancement of gigabit networks.

The Senior Field Technician will be highly organised, self-motivated and responsible for installing and basic testing of Telecommunication Equipment and Systems on site in Philadelphia, Pennsylvania

The technician will be expected to work on a number of diverse projects simultaneously and meet demanding deadlines on time and on budget.

Why you will love it here

• Earn a competitive salary that reflects your experience and dedication in our innovative workplace.
• Constant Learning & Career Development via our Track for Talent development programme with the option to further progress your capabilities across 3 areas: Technical, Business and Emotional.
• Collaborate with supportive colleagues in a professional and welcoming environment.
• Community connection we frequently sponsor fundraisers, teams and causes that are close to our hearts.
• And finally - we recognise our teammates and celebrate our wins.
• Join our team and make your impact!

Please Note: Only candidates permitted to work in the US will be considered for this role.

Responsibilities

• Assist in the installation, commissioning, and maintenance of telecommunication equipment and associated infrastructure (fibre and copper cable) in field environments.
• Carry out Datacentre or PoP audits including all equipment, ports, caballing and general connectivity.
• Conduct troubleshooting and fault isolation on optical network components.
• Perform network testing, validation, and documentation of optical fibre networks.
• Collaborate and support senior network engineers (remote) to configure and test installed telecommunication equipment.
• Work closely with customers and internal teams to deliver projects and resolve technical issues.
• Maintain accurate and detailed documentation of all work performed.
• Perform risk assessments prior to commencing works in the field environment
• Ensure compliance with safety and industry standards while working on-site.
• Participate in training and development programs to enhance technical skills ensuring that all compulsory internal and external training is up to date and current.
• When required, send daily reports on progress, status and risks
• Working outside of normal hours to support cutover or migration activities

Skills Required

• Equipment Audit
• Port Audit
• Fibre and Cable Tracing
• Fibre Traffic Identifier Tests
• Use of Visual Fault Locator
• Rack Installation
• Equipment Installation (Active and Passive)
• PDU Installation
• Cabling (CATx & Fibre)
• Labelling
• Power cable Install & Termination (DC & AC)
• Copper Cable Terminations
• Card Infills
• Equipment configuration/Software Updates
• Equipment standalone testing
• Insertion Loss Testing
• OTDR Testing
• BER Testing (Client Side)
• Basic Fault-finding
• Compiling Test Reports

Desirable Skills

• Equipment commissioning
• Wavelength adds & balancing
• Signal to Noise Ratio Testing
• Advanced Fault Finding
• CD/PMD Testing
• Able to use OSA
• DWDM Link & Span build, test and commissioning

Educational Requirements

• Bachelor's degree or diploma in Telecommunications, Electrical Engineering, Computer Science, or related field (or equivalent practical experience).
• Good level of practical 'Hands On' experience in a Telephone Exchange or Datacentre environment
• Good understanding of fixed line transmission systems including DWDM & OTN
• Good understanding of optical and fibre principles including attenuation, dispersion and signal loss.
• Good understanding of DC and AC Power principles
• Experience using Power Measuring Test Equipment including Digital Multimeters.
• Ability and appetite to learn new technical concepts and technologies
• Experience using fibre optic test equipment such as OTDR, Optical Power Meters, and Optical Spectrum Analysers.
• Strong troubleshooting and problem-solving skills.
• Willingness to travel and work in field environments.
• Ability to work independently and as part of a team.
• Good communication and documentation skills including MS Word, Excel & Teams
• Full Clean driver's license

Desirable Vendor Experience

• Ciena 6500 Packet Optical Platforms 2 Slot,7 Slot,14 Slot, 32 Slot, RLS, Coredirector, 5430, 5410, Waveserver AI, Waveserver 5
• Huawei OSN 3800, OSN 6800
• Nokia 1830
• Infinera DTN, DTNx
• Lucent OLS 400G, 800G, 1.6T, Lambda Unite, TDM10G
• Adva FSP 150, FSP 3000
• Nortel Opter