Senior Field Technician - Nashville

Entegro; Nashville (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Career development programs

Collaborative environment

Community sponsorships

Recognition of achievements

Job summary

Entegro is seeking a highly organized and self-motivated Senior Field Technician to join our team in Nashville. In this role, you will be responsible for the installation and testing of telecommunication equipment on site, ensuring project deadlines are met efficiently.

We offer a supportive and collaborative work environment with opportunities for constant learning through our Track for Talent program that enhances both technical and business skills. A bachelor's degree in Telecommunications or related field is required.

Qualifications

• Practical hands-on experience in a telephone exchange or datacenter environment.
• Understanding of optical and fiber principles, including attenuation and dispersion.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Install, commission, and maintain telecommunication equipment in field environments.
• Conduct troubleshooting and fault isolation on optical network components.
• Collaborate with senior network engineers to configure and test installed equipment.

Skills

Equipment audit

Port audit

Fiber traffic identifier tests

Basic fault-finding

Cabling (CATx & fiber)

Education

Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science

Tools

OTDR

Digital multimeters

Job description

Job Description And Benefits

Join us at Entegro to connect future generations!

We're a distinguished leader in telecommunications technology with a proven track record of advancing gigabit networks.

The Senior Field Technician will be highly organized, self‑motivated, and responsible for installing and basic testing of telecommunication equipment and systems on site in Nashville.

The technician will manage diverse projects simultaneously, meet demanding deadlines on time and on budget.

Why you will love it here

• Competitive salary reflecting experience and dedication
• Constant learning & career development via our Track for Talent development programme, with options to enhance Technical, Business and Emotional capabilities
• Collaborative supportive colleagues in a professional welcoming environment
• Community connection: frequent sponsorship of fundraisers, teams and causes close to our hearts
• Recognition of teammates and celebration of wins

Please note: only candidates permitted to work in the US will be considered for this role.

Responsibilities

• Assist in the installation, commissioning, and maintenance of telecommunication equipment and associated infrastructure (fiber and copper cable) in field environments
• Carry out datacenter or PoP audits including all equipment, ports, cabling and general connectivity
• Conduct troubleshooting and fault isolation on optical network components
• Perform network testing, validation, and documentation of optical fiber networks
• Collaborate and support senior network engineers (remote) to configure and test installed telecommunication equipment
• Work closely with customers and internal teams to deliver projects and resolve technical issues
• Maintain accurate and detailed documentation of all work performed
• Perform risk assessments prior to commencing works in the field environment
• Ensure compliance with safety and industry standards while working on‑site
• Participate in training and development programs to enhance technical skills; ensure all compulsory internal and external training is up to date
• When required, send daily reports on progress, status and risks
• Work outside of normal hours to support cutover or migration activities

Required Skills

• Equipment audit
• Port audit
• Fiber and cable tracing
• Fiber traffic identifier tests
• Use of visual fault locator
• Rack installation
• Equipment installation (active and passive)
• PDU installation
• Cabling (CATx & fiber)
• Labelling
• Power cable installation & termination (DC & AC)
• Copper cable terminations
• Card infills
• Equipment configuration/software updates
• Equipment standalone testing
• Insertion loss testing
• OTDR testing
• BER testing (client side)
• Basic fault‑finding
• Compiling test reports

Desirable Skills

• Equipment commissioning
• Wavelength adds & balancing
• Signal to noise ratio testing
• Advanced fault finding
• CD/PMD testing
• Ability to use OSA
• DWDM link & span build, test and commissioning

Educational Requirements

• Bachelor's degree or diploma in Telecommunications, Electrical Engineering, Computer Science, or related field (or equivalent practical experience)
• Good level of practical hands‑on experience in a telephone exchange or datacenter environment
• Understanding of fixed line transmission systems including DWDM & OTN
• Understanding of optical and fiber principles including attenuation, dispersion and signal loss
• Understanding of DC and AC power principles
• Experience using power measuring test equipment including digital multimeters
• Ability and appetite to learn new technical concepts and technologies
• Experience using fiber optic test equipment such as OTDR, optical power meters, and optical spectrum analysers
• Strong troubleshooting and problem‑solving skills
• Willingness to travel and work in field environments
• Ability to work independently and as part of a team
• Good communication and documentation skills including MS Word, Excel & Teams
• Full clean driver's license

Desirable Vendor Experience

• Ciena 6500 Packet Optical Platforms (2 Slot, 7 Slot, 14 Slot, 32 Slot, RLS, Coredirector, 5430, 5410, Waveserver AI, Waveserver 5)
• Huawei OSN 3800, OSN 6800
• Nokia 1830
• Infinera DTN, DTN XC
• Lucent OLS 400G, 800G, 1.6T, Lambda Unite, TDM10G
• Adva FSP 150, FSP 3000
• Nortel Opter