Senior Field Technician - Greensboro

Entegro; Greensboro (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Career development programs

Collaborative work environment

Community involvement

Job summary

Entegro is seeking a Senior Field Technician in Greensboro, NC, responsible for installing and testing telecommunications equipment and systems. You'll work on diverse projects and ensure compliance with safety and industry standards.

The ideal candidate holds a relevant degree and possesses strong troubleshooting skills with hands-on experience in a data center or telephone exchange environment.

Qualifications

• Bachelor's degree or diploma in Telecommunications, Electrical Engineering, or related field.
• Good understanding of fixed line transmission systems including DWDM & OTN.
• Willingness to travel and work in field environments.

Responsibilities

• Assist in the installation and maintenance of telecommunication equipment.
• Conduct troubleshooting and fault isolation on optical network components.
• Collaborate with senior network engineers to configure and test equipment.

Skills

Equipment Audit

Port Audit

Fiber and Cable Tracing

Network Testing

Basic Fault-finding

Education

Bachelor's degree in Telecommunications, Electrical Engineering, or Computer Science

Tools

OTDR

Digital Multimeters

Job description

Job Description And Benefits

Join us at Entegro to connect future generations!

We’re a distinguished leader in Telecommunications technology, with a proven track record of driving the advancement of gigabit networks.

The Senior Field Technician will be highly organized, self‑motivated and responsible for installing and basic testing of Telecommunication Equipment and Systems on site in Greensboro.

The technician will be expected to work on a number of diverse projects simultaneously and meet demanding deadlines on time and on budget.

Why you will love it here

• Earn a competitive salary that reflects your experience and dedication in our innovative workplace.
• Constant Learning & Career Development via our Track for Talent development programme, with the option to further progress your capabilities across 3 areas: Technical, Business and Emotional.
• Collaborate with supportive colleagues in a professional and welcoming environment.
• Community connection: we frequently sponsor fundraisers, teams and causes that are close to our hearts.
• We recognise our teammates and celebrate our wins.
• Join our team and make your impact!

Please Note: Only candidates permitted to work in the US will be considered for this role.

Responsibilities

• Assist in the installation, commissioning, and maintenance of telecommunication equipment and associated infrastructure (fiber and copper cable) in field environments.
• Carry out datacenter or PoP audits including all equipment, ports, cabling and general connectivity.
• Conduct troubleshooting and fault isolation on optical network components.l
• Perform network testing, validation, and documentation of optical fiber networks.
• Collaborate and support senior network engineers (remote) to configure and test installed telecommunication equipment.
• Work closely with customers and internal teams to deliver projects and resolve technical issues.
• Maintain accurate and detailed documentation of all work performed.
• Perform risk assessments prior to commencing works in the field environment.
• Ensure compliance with safety and industry standards while working on‑site.
• Participate in training and development programs to enhance technical skills, ensuring all compulsory internal and external training is up to date and current.
• When required, send daily reports on progress, status and risks.
• Work outside of normal hours to support cutover or migration activities.

Skills Required

Required Skills

• Equipment Audit
• Port Audit
• Fiber and Cable Tracing
• Fiber Traffic Identifier Tests
• Use of Visual Fault Locator
• Rack Installation
• Equipment Installation (Active and Passive)
• PDU Installation
• Cabling (CATx & Fiber)
• Labelling
• Power cable Install & Termination (DC & AC)
• Copper Cable Terminations
• Card Infills
• Equipment configuration / Software Updates
• Equipment standalone testing
• Insertion Loss Testing
• OTDR Testing
• BER Testing (Client Side)
• Basic Fault‑finding
• Compiling Test Reports

Desirable Skills

• Equipment commissioning
• Wavelength adds & balancing
• Signal to Noise Ratio Testing
• Advanced Fault Finding
• CD/PMD Testing
• Able to use OSA
• DWDM Link & Span build, test and commissioning

Educational Requirements

• Bachelor's degree or diploma in Telecommunications, Electrical Engineering, Computer Science, or related field (or equivalent practical experience).
• Good level of practical Hands On experience in a Telephone Exchange or Datacenter environment.
• Good understanding of fixed line transmission systems including DWDM & OTN.
• Good understanding of optical and fiber principles including attenuation, dispersion and signal loss.
• Good understanding of DC and AC Power principles.
• Experience using Power Measuring Test Equipment including Digital Multimeters.
• Ability and appetite to learn new technical concepts and technologies.
• Experience using fiber optic test equipment such as OTDR, Optical Power Meters, and Optical Spectrum Analyzers.
• Strong troubleshooting and problem‑solving skills.
• Willingness to travel and work in field environments.
• Ability to work independently and as part of a team.
• Good communication and documentation skills including MS Word, Excel & Teams.
• Full Clean driver's license.

Desirable Vendor Experience

• Ciena 6500 Packet Optical Platforms (2 Slot, 7 Slot, 14 Slot, 32 Slot, RLS, Core Director, 5430, 5410, Waveserver AI, Waveserver 5)
• Huawei OSN 3800, OSN 6800
• Nokia 1830
• Infinera DTN, DTNx
• Lucent OLS 400G, 800G, 1.6T, Lambda Unite, TDM10G
• Adva FSP 150, FSP 3000
• Nortel Opter