Senior Field Service Technician – Security Installations

Gatekeeper Systems, Inc.

Richmond (VA)

On-site

USD 65,000 - 90,000

Full time

5 days ago
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Benefits offered by this job

Healthcare benefits
401(k) Plan with Employer Match
Generous PTO
11 paid company holidays

Job summary

Gatekeeper Systems, Inc. seeks a Field Service Technician III to install, service and maintain indoor loss prevention systems at retail locations.

This role requires extensive travel, up to 70% of the week, with the ability to work flexible hours and weekends as needed. Ideal candidates bring 4+ years installing retail devices (POS, cameras, alarms) and electrical/low‑voltage experience, plus strong communication and problem‑solving skills.

Qualifications

  • Experience installing devices in a retail environment such as POS or security cameras.
  • Experience with electrical/low voltage wiring and concrete cutting is expected.
  • Strong communication and collaboration skills are required.

Responsibilities

  • Install, service, and troubleshoot indoor loss prevention systems.
  • Perform preventive maintenance of installed systems.
  • Travel up to 70+% of the week, including overnights.
  • Complete service and repair work orders in assigned areas.
  • Train junior Field Services Technicians and contractors as needed.
  • Follow company procedures and maintain documentation in systems.

Skills

Security Camera Systems
Point of Sales Systems
Electrical Devices
Wireless Devices
Leadership Skills
Customer Communication

Education

4+ years installation experience (retail)

Tools

Power Tools
Scissor Lifts
Conduit Bending Tools

Job description

Gatekeeper Systems, Inc. seeks a Field Service Technician III to install, service and maintain indoor loss prevention systems at retail locations.

This role requires extensive travel, up to 70% of the week, with the ability to work flexible hours and weekends as needed. Ideal candidates bring 4+ years installing retail devices (POS, cameras, alarms) and electrical/low‑voltage experience, plus strong communication and problem‑solving skills.

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