Senior Field Service Technician – Security Installations

Gatekeeper Systems, Inc.; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) Plan with Employer Match

Generous PTO

11 paid company holidays

Job summary

Gatekeeper Systems, Inc. seeks a Field Service Technician III to install, service and maintain indoor loss prevention systems at retail locations.

This role requires extensive travel, up to 70% of the week, with the ability to work flexible hours and weekends as needed. Ideal candidates bring 4+ years installing retail devices (POS, cameras, alarms) and electrical/low‑voltage experience, plus strong communication and problem‑solving skills.

Qualifications

• Experience installing devices in a retail environment such as POS or security cameras.
• Experience with electrical/low voltage wiring and concrete cutting is expected.
• Strong communication and collaboration skills are required.

Responsibilities

• Install, service, and troubleshoot indoor loss prevention systems.
• Perform preventive maintenance of installed systems.
• Travel up to 70+% of the week, including overnights.
• Complete service and repair work orders in assigned areas.
• Train junior Field Services Technicians and contractors as needed.
• Follow company procedures and maintain documentation in systems.

Skills

Security Camera Systems

Point of Sales Systems

Electrical Devices

Wireless Devices

Leadership Skills

Customer Communication

Education

4+ years installation experience (retail)

Tools

Power Tools

Scissor Lifts

Conduit Bending Tools

Job description

Gatekeeper Systems, Inc. seeks a Field Service Technician III to install, service and maintain indoor loss prevention systems at retail locations.

This role requires extensive travel, up to 70% of the week, with the ability to work flexible hours and weekends as needed. Ideal candidates bring 4+ years installing retail devices (POS, cameras, alarms) and electrical/low‑voltage experience, plus strong communication and problem‑solving skills.