Senior Field Service Technician HVAC - OH

Mitsubishi Electric Power Products, Inc.; Conesville (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) with company match

Generous Paid Time Off

Career Development

Employee discounts

Job summary

Mitsubishi Electric Power Products, Inc. is seeking a Senior Field Service Technician HVAC to perform and lead on-site services for our advanced cooling products. You will install, commission, troubleshoot, and maintain customer systems to ensure peak performance and reliability.

The role requires at least 8 years of HVAC experience, an Associate degree or related technical background, and EPA Section 608 certification. Travel to on-site locations and supervision of contractors are expected.

Qualifications

• Associate degree in HVAC, Electrical, Electronics, or related field.
• Minimum 8 years of experience troubleshooting and repairing HVAC or Cooling systems.
• 35 years of experience working with Mitsubishi Electric technologyor equivalent education and experience.

Responsibilities

• Perform and lead on-site services for cooling products.
• Coordinate installations, start-ups, preventive maintenance, commissioning, troubleshooting, and repair.
• Direct contractors and MEPPI personnel through all phases of service projects.
• Provide technical guidance and training to technicians and service providers.
• Maintain service records and test results.
• Travel to customer sites as required.

Skills

HVAC troubleshooting

On-site leadership

Customer support

Read blueprints/schematics

Microsoft Office

MRP/ERP systems

Education

Associate degree in HVAC or related field

EPA Section 608 Certification

Tools

Microsoft Office

MRP/ERP systems

Job description

Powering Precision, Driving Reliability: Shaping the Future of Cooling Solutions!

MEPPIs Service Center Division (SCD) is seeking an experienced and motivated Senior Field Service Technician HVAC to perform and lead on-site services for our advanced Cooling products. This hands-on role is key to ensuring our customers systems are installed, commissioned, and maintained to the highest standards of performance and reliability.

What Youll Do:

Deliver Expert On-Site Services: Perform project site coordination, installations, start-ups, preventive maintenance, commissioning, troubleshooting, and repair of Cooling systems at SCD customer locations.

Lead the Way: Direct contractors and MEPPI-designated personnel through all phases of service projects to meet site requirements safely, efficiently, and on schedule.

Be the Technical Resource: Provide responsive and expert technical support via telephone and email to internal and external customers, including third-party service providers and end users.

Develop Future Experts: Provide technical guidance and training to technicians and authorized service providers to troubleshoot and repair complex IT Cooling product issues.

Solve Complex Challenges: Troubleshoot and complete advanced system installations and repairs independently, ensuring top-quality results.

Support Customers Anytime: Provide scheduled and on-call emergency field service and technical assistance to maintain critical cooling operations.

Collaborate and Improve: Work with representatives from other MEPPI divisions to identify, resolve, and prevent equipment or service-related issues and contribute to the planning and development of new products.

Inspect and Diagnose: Test and evaluate returned products, components, and systems to determine defects and recommend corrective actions.

Document with Precision: Maintain accurate service records, documentation, and test results for all customer and field activities.

Promote Long-Term Value: Recommend preventive maintenance services and system upgrades to enhance reliability and protect customers capital investments.

Operate Professionally: Submit accurate expense reports in a timely manner and conduct all business in alignment with MEPPIs standards of integrity and professionalism.

What You Bring:

Education: Associate degree in HVAC, Electrical, Electronics, or a related technical field preferred.

Experience: Minimum 8 years of experience troubleshooting and repairing HVAC or Cooling systems.

35 years of experience working with Mitsubishi Electric technologyor equivalent education and experience.

Certifications: EPA Section 608 Certification required.

Technical Expertise:

• Advanced knowledge of Cooling products and services, with specialized expertise in Mitsubishi Electric technology.
• Proficiency in the use of mechanical and electronic test equipment.
• Ability to read and interpret technical drawings, blueprints, schematics, and bills of materials.

Analytical Skills: Advanced problem-solving and diagnostic abilities with demonstrated success resolving complex technical challenges.

Leadership: Developed ability to lead and direct the work of others on-site and in emergency situations.

Communication: Excellent interpersonal and communication skills to support customers, peers, and partners.

Technology Proficiency: Strong computer skills with emphasis on Microsoft Office applications and MRP/ERP business systems.

Requirements: Must hold a valid drivers license and be able to travel and work at customer sites as required.

Whats in It for You?

• Comprehensive Health Coverage: MEPPI pays 90% of the cost for medical, dental, and vision planskeeping you and your family focused on wellness, not bills.
• Retirement Plans: Secure your future with our 401(k) plan, where MEPPI matches up to 4% of your contributions.
• Generous Paid Time Off: Achieve balance with vacation eligibility after 90 days and 12 paid holidays each year.
• Career Development: Advance your skills through MEPPIs training programs and educational assistance to grow your career in a supportive environment.
• Employee Benefits: Enjoy profit sharing and exclusive employee discounts on MEPPI products and services.

Why MEPPI?

At MEPPI, youre not just a technicianyoure part of a mission to power and cool the worlds digital backbone.

As a U.S. affiliate of Mitsubishi Electric, were at the forefront of innovation, providing advanced technologies that ensure reliability in critical systems. Join our team where your expertise drives real-world impact every day.

About Us:

Mitsubishi Electric Power Products, Inc. (MEPPI) is a leader in the North American power systems, rail transportation, and large visual display markets. Join us and be part of a global organization dedicated to advancing the future of power and cooling technologies.

Equal Opportunity Employer:

MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure every candidate is considered fairly.