Field Service Technician II HVAC - AZ

Mitsubishi Electric Power Products, Inc.; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) with company match

Paid time off

Professional development

Job summary

Mitsubishi Electric Power Products, Inc. is seeking a Field Service Technician IT Cooling to support and maintain advanced IT cooling products and electro‑mechanical equipment at customer locations.

You will perform start‑up services, preventive and corrective maintenance, and on‑site testing to ensure peak performance. The ideal candidate has an associate degree in a related field with strong HVAC/refrigeration skills, problem solving, and excellent customer communication.

Qualifications

• Associate degree or equivalent in HVAC, Electrical, Electronics or related field.
• Strong troubleshooting experience with HVAC/refrigeration systems.
• Excellent problem-solving and communication abilities.

Responsibilities

• On-site service and startup tasks at customer locations.
• Troubleshoot and repair refrigeration and electro‑mechanical systems.
• Perform refrigerant tasks, leak detection, reclamation, evacuation, charging.

Skills

HVAC troubleshooting

Electrical systems

Refrigeration systems

Field service

Education

Associate degree in HVAC, Electrical, Electronics

Tools

Test equipment

Reading schematics

Job description

Powering Innovation, Delivering Excellence: Leading the Future of Critical Cooling Solutions! MEPPI's Service Center Division (SCD) is seeking a skilled and service-oriented Field Service Technician IT Cooling to support and maintain our advanced IT Cooling products and electro-mechanical equipment. In this hands-on role, you'll provide on-site technical services, troubleshoot complex refrigeration systems, and ensure peak performance of mission‑critical cooling systems for our customers.

What Youll Do:

• Deliver On-Site Service: Perform start-up services, preventative and remedial maintenance, field modifications, and testing of IT Cooling and electro-mechanical equipment at customer locations.
• Troubleshoot & Repair: Identify issues in refrigeration and electro-mechanical systems using schematics, mechanical drawings, and testing tools. Complete repairs or component replacements as needed.
• Refrigeration System Work: Execute refrigerant-related tasks, including leak detection, reclamation, evacuation, and charging of R410A systems.
• Diagnose Electrical Systems: Troubleshoot and repair HVAC electrical and control systems to restore functionality and performance.
• Support Customers: Provide technical support to internal teams, third-party service partners, and end users.
• Inspect & Evaluate: Test returned equipment and components to assess defects and determine operational readiness.
• On-Call Emergency Support: Participate in a rotating on-call schedule to provide emergency field support when needed.
• Keep Clear Records: Maintain detailed documentation of all service visits, repairs, and installations.
• Collaborate on Projects: Offer field assistance for power equipment installations and related technical activities.
• Report & Reimburse: Submit timely and accurate expense reports in accordance with company travel and reimbursement policies.
• Promote Teamwork: Represent the Service Center Division positively by working collaboratively with other departments, suppliers, and customers.

What You Bring:

• Education & Experience: Associate degree in HVAC, Electrical, Electronics, or a related technical field with 25 years of experience troubleshooting and repairing HVAC or refrigeration systems or equivalent education and experience.
• Certifications: EPA Section 608 certification required.
• Technical Expertise: Advanced proficiency in using mechanical and electronic test equipment; ability to read schematics, blueprints, and technical documents.
• Problem-Solving Skills: Strong analytical thinking with the ability to identify root causes and implement solutions.
• Communication: Excellent interpersonal and verbal communication skills for working with customers, team members, and vendors.
• Computer Literacy: Intermediate computer skills, including Microsoft Office, timekeeping, and expense reporting systems.
• Valid Driver's License: Required for travel to customer sites and use of rental vehicles.

Whats in It for You?

• Comprehensive Health Coverage: MEPPI covers 90% of the cost for medical, dental, and vision insurance, ensuring your family stays protected.
• Retirement Plans: Enjoy a 401(k) with up to 4% company matchplan confidently for your future.
• Time Off Benefits: Earn vacation after just 90 days and take advantage of 12 paid holidays annually.
• Professional Development: Access training programs and educational support to grow your expertise and career.
• Employee Perks: Participate in profit sharing and access exclusive employee discounts on MEPPI products and services.

Why MEPPI?

At MEPPI, your work powers industries and communities. As a U.S. affiliate of Mitsubishi Electric, we are leaders in cutting‑edge power systems and rail transportation solutions. Join a team that values your contributions and fosters innovation in every role.

About Us:

Mitsubishi Electric Power Products, Inc. is a recognized leader in the North American power systems, rail transportation, and large visual display markets. Be a part of our global mission to drive the future of energy and transportation technologies.

Equal Opportunity Employer:

MEPPI is an Equal Opportunity Employer, committed to building a diverse and inclusive team. All qualified applicants are encouraged to apply.