Senior Field Service Technician & Documentation Lead

ECS; Forest Park (IL); On-site; USD 63,000 - 67,000; Full time

Job summary

A technology services company based in Forest Park, IL, is seeking a Field Service Technician IV/Documentation Specialist. Responsibilities include installing and maintaining equipment, troubleshooting technical issues, and documenting procedures. Ideal candidates have 6-8+ years of relevant experience, a Bachelor's degree, and strong troubleshooting skills. Competitive salary offered between $63,000 - $67,000 per year.

Qualifications

• 6-8+ years of experience in the field or related area.
• US citizen or Green Card Holder; must obtain Public Trust clearance.
• Willing to travel up to 20%; available for off-hours support.
• Experience drafting/updating technical documentation.
• Experience troubleshooting electrical/electronic systems.

Responsibilities

• Installs, troubleshoots, and maintains products and equipment.
• Trains employees and repairs product failures.
• Develops lifecycle support documentation and procedures.
• Recommends products/services that fit customer needs.

Skills

Experience in field or related area

Technical documentation skills

Troubleshooting mechanical systems

Strong communication skills

Proficient with Microsoft Office

Education

Bachelor's degree in specialty or equivalent experience

Tools

PLCs

Microsoft Excel

Job description

A technology services company based in Forest Park, IL, is seeking a Field Service Technician IV/Documentation Specialist. Responsibilities include installing and maintaining equipment, troubleshooting technical issues, and documenting procedures. Ideal candidates have 6-8+ years of relevant experience, a Bachelor's degree, and strong troubleshooting skills. Competitive salary offered between $63,000 - $67,000 per year.