Senior Field Service Technician

ABB; New York (NY); On-site; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health, Life & Disability

401k Savings Plan

Employee Stock Acquisition Plan

Paid holidays

Job summary

ABB is seeking a Senior Field Service Technician to deliver remote and on-site support for power delivery equipment across the United States. You will install, commission, troubleshoot, and repair systems while ensuring safety, quality, and customer satisfaction.

The role requires 8+ years of field experience, expertise with LV/MV breakers, switchgear, relays, and transformers, plus 70% travel and a valid driver's license. ABB offers strong benefits and growth opportunities.

Qualifications

• High School Diploma with 8+ years engineering/field experience.
• Hands-on testing of LV/MV breakers, switchgear, relays, and transformers.
• Willingness to travel 70%+ and possess a valid driver's license.
• Authorized to work in the US.

Responsibilities

• Ensure safety, compliance with ABB policies and safety standards.
• Perform hands-on project work: startup, commissioning, troubleshooting, repair.
• Improve installation and field service standards to deliver customer satisfaction.
• Complete reports, material orders, quotations, and time/expense reporting.

Skills

Field service experience

Power distribution testing

Troubleshooting

Safety compliance

Travel willingness

Driver's license

Education

High School Diploma

Tools

LV/MV breakers testing

Switchgear

Relays and transformers refurbishment

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Area Field Services Manager

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As a Senior Field Service Technician, you will be responsible for delivering high-quality technical support and service to our customers. You will perform installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction.

The work model for this role is: Remote.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Key Responsibilities

• Ensure Safety & Compliance: Follow all ABB HSE, ABB Way, Safety Manual, and product warranty policies while maintaining up‑to‑date knowledge of relevant safety standards and procedures.
• Technical Execution & Expertise: Perform hands‑on project work—including startup, commissioning, troubleshooting, design, and repair—across power delivery equipment while continually developing technical and industry knowledge.
• Quality, Standards & Customer Satisfaction: Contribute to improving installation and field service standards, adhere to engineering procedures, and deliver exceptional customer satisfaction in all interactions.
• Administrative & Cost Management: Complete required technical reports, job status updates, material orders, quotations, time and expense reports, and exercise sound judgment in controlling costs and maintaining company assets.

Qualifications

• High School Diploma with a minimum of 8 years of engineering / field experience. Additional formal education may substitute for required experience on a year‑for‑year basis.
• Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers. Experience in the repair and refurbishment of LV and MV circuit breakers
• Ability and willingness to travel approximately 70+% as required.
• Ability and willingness to possess and maintain a valid driver's license.
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

What's In It For You

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Aff…

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Aff…

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner. Remote

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

ABB Benefit Summary For Eligible US Employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus.
• Vision benefit.
• Company paid life insurance (2X base pay).
• Company paid AD&D (1X base pay).
• Voluntary life and AD&D – 100% employee paid up to maximums.
• Short Term Disability – up to 26 weeks – Company paid.
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance.
• Parental Leave – up to 6 weeks.
• Employee Assistance Program.
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
• Employee discount program.

Retirement

• 401k Savings Plan with Company Contributions.
• Employee Stock Acquisition Plan (ESAP).

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

More About Us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.