Senior Field Service Technician

USTBC ABB Installation Products Inc.; City of Syracuse (NY); À distance; USD 83 000 - 133 000; Plein temps

Avantages offerts par ce poste

Health benefits

Résumé du poste

ABB is seeking a Senior Field Service Technician in the United States to deliver high-quality technical support, perform installations, maintenance and repairs on power delivery equipment, and ensure optimal customer performance. You will report to the Area Field Services Manager and be based in a remote work model with extensive travel.

You will be responsible for safe operations, hands-on startup, commissioning, troubleshooting, and repairs across power distribution gear, while maintaining

Qualifications

• High School Diploma with 8+ years of engineering/field experience; more education may substitute.
• Technical skills in testing power distribution equipment including LV/MV breakers and related gear.
• Willingness to travel approximately 70%+ and maintain a valid driver's license.
• Background check and drug screen required; US work authorization is mandatory.

Responsabilités

• Ensure safety, compliance with policies and standards in all work.
• Perform hands-on project work: startup, commissioning, troubleshooting, design and repair.
• Deliver high customer satisfaction and maintain quality installation standards.
• Complete reports, material orders, quotations, time/expense entries; control costs.

Connaissances

Power distribution testing

LV & MV breakers

Switchgear

Relays

Transformers

Travel 70%+

Driver's license

Formation

High School Diploma

Description du poste

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Area Field Services Manager

As a Senior Field Service Technician, you will be responsible for delivering high-quality technical support and service to our customers. You will perform installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction.

The work model for this role is: Remote.

Our Team Dynamics: Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Key Responsibilities

• Ensure Safety & Compliance: Follow all ABB HSE, ABB Way, Safety Manual, and product warranty policies while maintaining up‑to‑date knowledge of relevant safety standards and procedures.
• Technical Execution & Expertise: Perform hands‑on project work-including startup, commissioning, troubleshooting, design, and repair-across power delivery equipment while continually developing technical and industry knowledge.
• Quality, Standards & Customer Satisfaction: Contribute to improving installation and field service standards, adhere to engineering procedures, and deliver exceptional customer satisfaction in all interactions.
• Administrative & Cost Management: Complete required technical reports, job status updates, material orders, quotations, time and expense reports, and exercise sound judgment in controlling costs and maintaining company assets.

Qualifications

• High School Diploma with a minimum of 8 years of engineering / field experience. Additional formal education may substitute for required experience on a year‑for‑year basis.
• Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers. Experience in the repair and refurbishment of LV and MV circuit breakers.
• Ability and willingness to travel approximately 70+% as required.
• Ability and willingness to possess and maintain a valid driver's license.
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Equal Employment Opportunity

ABB is an Equal Employment Opportunity and Affimative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

EEO Rights

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Request

As an Equal Employment Opportunity and Affimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail].

Salary

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

Benefits

ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between t