Senior Field Service Technician

BlackBerry Inc.; Baltimore (MD); Remote; USD 114,760,000 - 171,924,000; Full time

Benefits offered by this job

Overtime pay

Health benefits

401k Savings Plan

Job summary

ABB's Electrification Services Division in the Mid-Atlantic region is seeking a skilled Field Technician to install, troubleshoot, repair and maintain electrical distribution equipment across MD, VA and DC. The role involves remote work with on-site support at customer sites and engineering prep.

You will perform startup, commissioning, testing and preventive maintenance on low- and medium-voltage systems and ATS/protective relays.

Qualifications

• High School Diploma or GED required with 5+ years field service or engineering experience in electrical power distribution.
• Experience reading and interpreting electrical drawings, schematics, wiring diagrams, and protection/control drawings.
• Proficiency with Microsoft Office applications and field service software.

Responsibilities

• Perform startup, commissioning, maintenance, testing, troubleshooting, and repair activities on electrical power distribution equipment.
• Field service on low- and medium-voltage switchgear, circuit breakers, protective relays, ATS, PLCs, and power management systems.
• Diagnose equipment and system failures and implement corrective actions.
• Support retrofits, upgrades, modernization projects, and emergency service calls.
• Develop electrical drawings, schematics, and bills of material as required.
• Deliver exceptional customer service and maintain strong customer relationships.
• Prepare service reports, commissioning reports, and customer documentation.

Skills

Electrical power distribution

Field service

Troubleshooting

Reading electrical drawings

PLC

HMI platforms

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Field Service Manager__We are seeking a highly skilled Field Technician with deep expertise in power delivery systems, switchgear, and Automatic transfer systems. In this role, you will perform installation, troubleshooting, repair and preventative maintenance on electrical distribution equipment.This role is contributing to the profitability of the ABB Electrification Services Division in the Mid-Atlantic Region The work model for the role is Remote with most work taking place in MD, VA and Washington DC. It will include some remote work for engineering preparation and at customer sites for installation.Key ResponsibilitiesExecute startup, commissioning, maintenance, testing, troubleshooting, and repair activities on electrical power distribution equipment.Perform field service activities on low- and medium-voltage switchgear, circuit breakers, protective relays, automatic transfer switches (ATS), PLCs, and power management systems.Diagnose equipment and system failures and implement corrective actions.Support retrofits, upgrades, modernization projects, and emergency service calls.Develop electrical drawings, schematics, and bills of material as required.Deliver exceptional customer service and maintain strong customer relationships.Prepare service reports, commissioning reports, and customer documentation.Basic QualificationsHigh School Diploma or GED, plus 5+ years of field service or engineering experience in electrical power distribution systems. Additional formal education may be substituted for experience on a year-for-year basis.Strong working knowledge of:Low- and medium-voltage switchgear and circuit breakersCommissioning, maintaining, or troubleshooting power distribution equipmentMechanical and Electrical Testing of Low- and Medium-Voltage EquipmentAbility to read and interpret electrical drawings, schematics, wiring diagrams, and protection/control drawings.Strong analytical, troubleshooting, and problem-solving skills.Proficiency with Microsoft Office applications.Valid driver's license and willingness to travel up to 80%.Candidates must already have a work authorization that allows them to work for ABB in the United States.Preferred QualificationsExperience and working knowledge of:Automatic Transfer Switches (ATS)Protective relays (SEL, GE Multilin, or equivalent)Generator control systemsPLC and HMI platformsExperience commissioning, maintaining, or troubleshooting power distribution equipment in industrial, utility, commercial, or data center environments.More about usABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.Why ABB?What's in it for youWe want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfAs an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $40.05/hr and $60/hr.ABB Benefit Summary for eligible US employees:Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.Health, Life & DisabilityChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.Choice between two dental plan options: Core and Core PlusVision benefitCompany paid life insurance (2X base pay)Company paid AD&D (1X base pay)Voluntary life and AD&D – 100% employee paid up to maximumsShort Term Disability – up to 26 weeks – Company paidLong Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insuranceParental Leave – up to 6 weeksEmployee Assistance ProgramHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoptionEmployee discount programRetirement401k Savings Plan with Company ContributionsEmployee Stock Acquisition Plan (ESAP)Time offABB provides 11 paid holidays. Vacation is provided based on years of service for hourly positions.This position is eligible for overtime pay.Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.#ABBCareers#RunwithABB#RunwhatrunstheworldBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.