Senior Field Service Technical Support Engineer

Flextronics - The Flex Company; Town of Texas, Northern (WI, KY); Hybrid; USD 86,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Life Insurance

401(k) Matching

Vacation and paid time off

Tuition Reimbursement

Job summary

Flex is a global manufacturing partner delivering design, fabrication and assembly solutions. The Field Service Technical Support role in Texas focuses on providing technical guidance to customers on pre-sales and post-sales activities to meet design and manufacturing goals.

Reporting to the Director, Field Applications, you will define customer needs, translate them into product recommendations, and coordinate vendor qualifications while coordinating with Flex and customer teams to ensure

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• Typically requires 6 years of related experience.
• Advanced operations, technical and people/process skills; strong customer relationship ability.

Responsibilities

• Uses technical knowledge to assist customers on complex issues.
• Assists with development of complex product roadmaps.
• Maintains relationships with product and business development teams.

Skills

Technical knowledge

Customer relationships

Cross-functional collaboration

Product development support

Education

Bachelor's degree or equivalent

Job description

Flex is a global manufacturing partner delivering design, fabrication and assembly solutions. The Field Service Technical Support role in Texas focuses on providing technical guidance to customers on pre-sales and post-sales activities to meet design and manufacturing goals.

Reporting to the Director, Field Applications, you will define customer needs, translate them into product recommendations, and coordinate vendor qualifications while coordinating with Flex and customer teams to ensure