Senior Field Service & Aftermarket Sales Specialist - Paint Shop & Final Assembly

Dürr; Southfield (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Dürr is seeking a Field Service Specialist to support North America’s automotive paint shops and final assembly facilities. You’ll deliver hands-on technical service, startup, commissioning, testing, and optimization at customer sites.

Travel about 50% across the United States and Canada. Strong communication and problem-solving skills are essential, with experience in field service and industrial automation preferred.

Qualifications

• 5+ years of field service, commissioning, maintenance, or technical support.
• Strong knowledge of automotive paint shop and/or final assembly systems.
• Experience troubleshooting industrial automation, capital equipment, or manufacturing systems.
• Excellent verbal and written communication with a customer-first mindset.
• Ability to work independently while collaborating with customers and teams.

Responsibilities

• Provide hands-on technical support and field service for Dürr paint shop and final assembly equipment.
• Perform equipment start-up, commissioning, testing, and system optimization at customer facilities.
• Respond to emergency service requests and provide remote technical support when needed.
• Develop and support aftermarket proposals for equipment upgrades, modifications, and refurbishment.
• Coordinate and supervise contractors during equipment installations and service activities.
• Manage spare parts recommendations, emergency deliveries, and equipment health assessments.
• Prepare service documentation and reports for customers and internal stakeholders.
• Travel approximately 50% throughout the United States and Canada.

Skills

Field service

Troubleshooting

Customer service

Communication

Independent work

Tools

SAP

MS Office

Job description

Field Service Specialist – Paint Shop & Final Assembly

As a customer-facing Field Service Specialist, you’ll play a critical role in supporting some of North America’s most advanced automotive paint shops and final assembly facilities. You’ll be the trusted technical expert customers rely on to keep production running efficiently while identifying opportunities to improve equipment performance and reliability.

In This Role, You Will

• Provide hands‑on technical support, troubleshooting, and field service for Dürr paint shop and final assembly equipment.
• Perform equipment start‑up, commissioning, testing, and system optimization at customer facilities.
• Respond to emergency service requests and provide remote technical support when needed.
• Develop and support aftermarket proposals for equipment upgrades, modifications, and refurbishment projects.
• Partner with customers to identify opportunities that improve equipment reliability, productivity, and long‑term performance.
• Coordinate and supervise contractors during equipment installations and service activities.
• Manage spare parts recommendations, emergency deliveries, and equipment health assessments.
• Prepare service documentation and reports to support customers and internal stakeholders.
• Travel approximately 50% throughout the United States and Canada.

What You’ll Bring

We’re looking for someone who enjoys solving technical challenges, building customer relationships, and making a direct impact on manufacturing operations. You’ll be successful in this role if you have:

• 5+ years of experience in field service, commissioning, maintenance, or technical support.
• Strong knowledge of automotive or aerospace paint shop and/or final assembly manufacturing systems.
• Experience troubleshooting industrial automation, capital equipment, or manufacturing systems.
• Excellent verbal and written communication skills with a customer‑first mindset.
• The ability to work independently while collaborating effectively with customers and internal teams.
• Strong mechanical and technical problem‑solving abilities.
• Experience coordinating contractors and managing field service activities.
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
• SAP experience is a plus.
• Knowledge of Dürr equipment, installations, and spare parts is preferred.
• Excellent organizational and time management skills.
• Flexibility to travel approximately 50% and work overtime, weekends, or holidays when customer needs require.

Why Join Us

At Dürr, you’ll work on industry‑leading technologies that power some of the world’s most recognizable automotive manufacturing facilities. Every day offers new technical challenges, opportunities to work directly with customers, and the chance to make a measurable impact on critical production operations.

As part of our global team, you’ll collaborate with experienced professionals, expand your technical expertise, and help deliver innovative solutions that keep our customers operating at their best. If you’re looking for a role that combines hands‑on engineering, customer partnership, and career growth, we’d love to hear from you.

Dürr Systems, LLC operates multiple locations across the United States, including facilities in Michigan and Wisconsin. Dürr employs a wide range of professionals to support a variety of market segments, from automotive paint and sealing to battery electrode coating. The company is committed to innovation, excellence, and customized solutions for its North American customers.

Dürr Systems, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. We maintain a drug‑free workplace and perform pre‑employment drug and alcohol testing.