Senior Field Service Representative

Eaton

City of Syracuse (NY)

Presencial

USD 82 500 - 121 000

Tempo integral

14 dias+

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Vantagens oferecidas por esta oferta de emprego

Guaranteed 40-hour base pay

Company vehicle, toolkit, and phone

Tuition assistance for ongoing learning

Career growth and mentorship programs

Resumo da oferta

A notable electrical system company is seeking a Senior Field Service Representative based in Syracuse, NY. The role involves supporting power system customers, managing small projects, and mentoring technicians. Candidates should have a solid background in electrical distribution systems and a valid driver's license. This position offers a competitive benefits package and opportunities for career growth.

Qualificações

At least 3 years of experience in electrical distribution and control systems.
Valid driver's license required.
Ability to work in the US without corporate sponsorship.

Responsabilidades

Support customers across the power system lifecycle.
Generate timely and accurate service reports.
Manage small projects independently.

Conhecimentos

Experience in electrical distribution and control systems

Problem-solving skills

Ability to work variable hours

Proficient with hand and power tools

Strong communication skills

Formação académica

High school diploma or higher

Associate degree or higher from accredited institution

Bachelor's degree in Engineering

Descrição da oferta de emprego

2 days ago Be among the first 25 applicants

Eaton’s ES AMER ESS division is currently seeking a Senior Field Service Representative. This role will consider candidates located out of the following areas: Syracus, NY, Buffalo, NY, Rochester, NY, Clifton Park, NY.

The expected annual salary range for this role is $82,500- $121,00.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Introduction to the Role

Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will:

Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
Manage small projects independently and lead FSR teams on larger projects
Generate timely and accurate service reports on work, product performance, and warranties
Provide recommendations for improved electrical systems
Cultivate strong relationships with customers, team members, and partners
Mentor less experienced technicians
Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more

Team Benefits

Guaranteed 40-hour base pay, eligible for overtime and travel premiums
Career growth, mentorship and safety training
Company vehicle, toolkit, and phone
Tuition assistance for ongoing learning
Leads program with bonus pay
Opportunities across 32 service branches

Qualifications

Basic Qualifications

High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems
Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
Must be able to work in the US without corporate sponsorship now or in the future
No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Must have a valid driver's license

Preferred Qualifications

Associate degree or higher from an accredited institution
Bachelor’s degree in Engineering from an accredited institution
Electrical or General Contractor’s License
Professional Engineering License
Experience performing power quality measurements, troubleshooting, analysisas well as protective relays
NICET/NETA certification

Position Success Criteria

Successfully complete and maintain compliance with Eaton’s safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter
Submit to periodic customer required background and drug screenings
Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements.
This position requires you to drive an Eaton vehicle
Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required.
Understands 3-phase power systems and low, medium, and high voltage power distribution equipment.
Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
Ability to obtain and maintain a valid TWIC card
Proficient with hand and power tools for equipment assembly
Strong problem-solving and logical thinking skills
Works well under time constraints and in stressful situations
Explain technical problems and solutions
Collaborates effectively with the team to meet project deadlines

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Seniority Level