Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

WMH Solutions; Montgomery (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) match

Company van

Tools allowance

PPE provided

Cell phone allowance

Training programs

Job summary

WMH Solutions in Montgomery, AL is seeking a Senior Mechanic/Technician to service customers on-site and travel in a company van within a defined territory. You will diagnose, repair, and maintain forklifts, heavy equipment, and material handling systems across warehousing and manufacturing sectors.

The role requires advanced diagnostic skills for mechanical, hydraulic, and electrical issues, plus the ability to lead junior technicians, train staff, and provide clear client communications.

Qualifications

• Minimum 5+ years of experience in material handling, heavy equipment, or automotive fields.
• ASE Certification in brakes, electrical, diesel, and/or preventative maintenance preferred; forklift certification a plus.
• Familiarity with OSHA regulations and workplace safety standards.

Responsibilities

• Service customers on-site using a company van and travel within a designated territory.
• Diagnose, repair, and maintain forklifts, heavy machinery, and material handling equipment.
• Perform advanced diagnostics for mechanical, hydraulic, and electrical issues; ensure first-time fix and preventive maintenance.
• Lead and mentor junior technicians with training and coaching.
• Communicate clearly with clients, provide expert recommendations and status updates.
• Maintain accurate service reports, logs, and work orders; comply with OSHA guidelines.
• Uphold safety standards and travel within territory; lift 50+ lbs as needed.

Skills

Mechanic experience

Diagnostics

Leadership

Customer service

Driver's license

Tools

Diagnostic software

Schematics

Fleet management systems

Microsoft Office

Job description

Job Overview

Title: Senior Mechanic/Technician
Department: Service
Location: BR09- Montgomery, AL

Responsibilities

• Operate from home to service customers on-site using a company‑provided van, traveling throughout a designated territory.
• Diagnose, repair, and maintain forklifts, heavy machinery, and material handling equipment across warehousing, distribution, and manufacturing industries.
• Execute advanced diagnostic procedures for mechanical, hydraulic, and electrical issues, ensuring first‑time fix and preventive maintenance.
• Perform scheduled maintenance, inspections, and safety checks to keep WMH and customer equipment operating at peak performance.
• Lead and mentor junior technicians, providing training, coaching, and skill development.
• Communicate clearly with clients, offering expert consultation, service recommendations, and timely updates on service status.
• Maintain accurate service reports, repair logs, and work orders, ensuring compliance with OSHA and industry regulations.
• Uphold safety and compliance standards in all operations, including adherence to OSHA guidelines.
• Work physically demanding tasks such as standing, walking, bending, kneeling, stooping, crouching, and lifting weights over 50 lbs.

Qualifications

• Minimum 5+ years of experience as a mechanic/technician in material handling, heavy equipment, or automotive industries.
• Advanced knowledge of diesel engines, hydraulics, electrical systems, and industrial machinery.
• ASE Certification in brakes, electrical, diesel, and/or preventative maintenance preferred; forklift certification a plus.
• Proficient in diagnosing, troubleshooting, and repairing complex industrial equipment.
• Familiarity with OSHA regulations, equipment compliance, and workplace safety standards.
• Strong problem‑solving, critical‑thinking, and customer‑service skills.
• Demonstrated leadership and mentorship experience, training junior technicians.
• Proficient with diagnostic software, schematics, Microsoft Office, digital work platforms, and fleet management systems.
• Valid driver’s license required for company van use.
• Physical ability to lift 50+ lbs, work in varying environmental conditions, and travel within the assigned territory.

Benefits

• Premium health, dental, and vision coverage with HSA & PPO options; company‑paid AD&D and life insurance.
• Comprehensive training and career growth programs, including OEM‑exclusive and in‑house training.
• Generous paid time off (PTO) and paid holidays.
• Competitive pay with performance‑based incentives; 100% of travel time paid.
• Quarterly tool allowance and uniform provision with weekly laundering.
• Personal protective equipment (PPE) and safety shoe allowance.
• Monthly cell phone allowance and company van with tablet and fuel card.
• 401(k) match up to 9% plus profit‑sharing benefits.
• Work‑life balance with flexible schedules.
• Ongoing professional development, mentorship, and leadership training.

Equal Employment Opportunity

WMH is an equal opportunity employer. All applicants and employees are treated fairly and respectfully, and we provide opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation.

Accessibility

If you require accommodations during the hiring process, please contact us and we will gladly support you.