Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

WMH Solutions, Inc.; Knoxville (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

WMH Solutions, a leader in material handling, is seeking a Senior Field Service Mechanic/Technician to join their team in Knoxville, TN. In this full-time position, you'll be responsible for diagnosing, repairing, and maintaining industrial equipment while mentoring junior technicians. The role offers a competitive salary, premium health benefits, and a supportive work environment. Apply now to enhance your career with a reputable company.

Benefits

Premium health coverage including medical, dental, and vision insurance.

Opportunities for training, career growth, and leadership development.

Paid PTO and holidays, competitive pay, and performance incentives.

Tool allowance, uniforms, PPE, and safety shoe support.

Monthly cell phone allowance, company van, tablet, and fuel card.

Retirement plans with 401(k) match and profit-sharing.

Job stability in a growing industry with work-life balance options.

Qualifications

• 5+ years experience in material handling, heavy equipment, or automotive industries.
• Advanced knowledge of diesel engines, hydraulics, electrical systems, and industrial machinery.
• Valid driver's license for operating the company van.

Responsibilities

• Service forklifts and heavy machinery at customer sites.
• Diagnose and repair complex equipment efficiently.
• Lead and mentor junior technicians.

Skills

Communication

Customer Service

Diagnostics

Repair Skills

Education

ASE Certification (preferred)

Forklift Certification (plus)

Job description

Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

Join WMH Solutions as a Senior Field Service Mechanic/Technician specializing in forklifts and heavy machinery.

Position Details

• Location: Knoxville, TN
• Department: Service
• Employment Type: Full-time

Role Overview

As a Senior Technician, you will be responsible for diagnosing, repairing, and maintaining industrial equipment, leading by example, mentoring junior technicians, and ensuring operational excellence. You will service equipment on-site using a company-provided van and advanced diagnostic tools, supporting industries such as warehousing, distribution, and manufacturing.

Key Responsibilities

• Service forklifts, heavy machinery, and material handling equipment at customer sites.
• Perform diagnostics and repairs with precision, ensuring maximum uptime.
• Lead and mentor junior technicians, fostering a culture of excellence.
• Engage with customers to provide technical support and service recommendations.
• Maintain accurate documentation and adhere to safety standards and regulations.

Qualifications

• 5+ years of experience in material handling, heavy equipment, or automotive industries.
• Advanced knowledge of diesel engines, hydraulics, electrical systems, and industrial machinery.
• Preferred ASE Certification; forklift certification is a plus.
• Ability to diagnose and repair complex equipment efficiently.
• Excellent communication and customer service skills.
• Valid driver’s license for operating the company van.

Benefits

• Premium health coverage including medical, dental, and vision insurance.
• Opportunities for training, career growth, and leadership development.
• Paid PTO and holidays, competitive pay, and performance incentives.
• Tool allowance, uniforms, PPE, and safety shoe support.
• Monthly cell phone allowance, company van, tablet, and fuel card.
• Retirement plans with 401(k) match and profit-sharing.
• Job stability in a growing industry with work-life balance options.

Work Environment

• Diverse job sites with weather challenges—hot, cold, humid, dusty, noisy.
• Physical demands include lifting over 50 lbs, standing, walking, bending, and kneeling.

Join Our Team

Be part of WMH Solutions, a leader in material handling with over 35 years of industry experience. We invest in your success and offer a dynamic, innovative workplace. Apply now to advance your career and make an impact in a thriving industry.

This job posting is active and currently accepting applications.