Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

ZipRecruiter; Concord (CA); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Senior Technician, where your skills will drive operational excellence and mentor the next generation of technicians. This role emphasizes independence and expertise, providing you with the tools and support to ensure peak performance in diverse environments. You will be responsible for diagnosing and repairing advanced equipment, leading a team, and maintaining high standards of service. With a focus on career development and a culture of excellence, this position offers a rewarding opportunity to make a significant impact in the industry.

Qualifications

• Experience in mechanical, hydraulic, and electrical repairs.
• Ability to mentor and train junior technicians effectively.

Responsibilities

• Perform on-site diagnostics and repairs on heavy machinery.
• Maintain and repair forklifts and material handling equipment.
• Train and develop junior technicians while leading by example.

Skills

Mechanical Troubleshooting

Hydraulic Systems

Electrical Diagnostics

Customer Service

Mentoring

Education

High School Diploma

Technical Certification

Tools

Diagnostic Tools

Service Van

Job description

Seize the Opportunity: As a Senior Technician, you’re not just fixing equipment—you’re powering industry, mentoring talent, and driving excellence.

Why WMH? Because Your Career Deserves More! At WMH (www.wmhsolutions.com), we don’t just offer jobs—we build unstoppable careers. With over 35 years of industry excellence, we’ve become the Southeast’s fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL.

We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career.

What sets us apart? We’re not just another dealership—we’re redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and innovation that keeps businesses moving forward. When you join WMH, you’re stepping into a future filled with opportunity, advancement, and impact.

WMH is seeking a Senior Mechanic/Technician to join our elite team. You’ll play a critical role in ensuring peak performance, leading diagnostics, performing precision repairs, and proactive maintenance on advanced equipment. This role also involves leading by example, optimizing performance, and mentoring technicians. Your expertise will fuel operational success, maximize uptime, and set industry standards while fostering a culture of excellence.

Your Mission? To drive operational excellence through diagnostics, repairs, and maintenance that maximize uptime and efficiency. You’ll ensure peak performance for clients while mentoring the next generation of technicians. Your experience is the foundation for our future.

Key Responsibilities

• Independence & Field Expertise: Service customers on-site using a company-provided van with the latest tools & diagnostic technology.
• Own Your Territory: Maintain and repair forklifts, heavy machinery, and material handling equipment across various industries.
• Be the Expert in the Field: Deliver on-site service with speed, accuracy, and professionalism.

Advanced Diagnostics & Repairs

• Troubleshoot: Diagnose complex mechanical, hydraulic, electrical issues.
• Fix it Right: Execute repairs and preventive maintenance to minimize downtime.
• Own the Fleet: Maintain equipment through scheduled maintenance and safety checks.

Lead & Mentorship

• Train & Develop: Share expertise, foster excellence, guide junior technicians.
• Be a Leader: Set standards in service and help technicians elevate their skills.

Customer Service

• Support: Provide expert consultation and service recommendations.
• Communication: Keep clients informed about repairs and maintenance.

Documentation & Compliance

• Maintain Records: Accurate service reports and work logs.
• Safety & Compliance: Follow OSHA standards and industry regulations.

The Field:

• Diverse job sites.
• Weather-ready conditions.
• Embrace dust and noise.

Physical Requirements: Ability to lift 50+ lbs, work in various conditions, and travel within territory. Valid driver’s license required.