Senior Field Service Engineer – Semiconductor Equipment

Lam Research; Austin (TX); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive set of outstanding benefits

Flexible work location options

On-site collaboration opportunities

Job summary

A leading semiconductor company located in Austin, TX is seeking an experienced Field Service Engineer to provide customer support for complex semiconductor equipment. You will be responsible for data analysis, diagnostics, and maintaining customer relations while ensuring equipment performance. Ideal candidates will have a Bachelor's degree in a related field and extensive experience in the semiconductor industry. You should possess strong problem-solving skills and a commitment to customer satisfaction. This role offers a hybrid work model with a mix of on-site and remote work options.

Qualifications

• 5+ years of experience in semiconductor capital equipment troubleshooting or installation.
• Proficiency in interpreting electrical and mechanical schematics and operation manuals.
• Previously worked hands-on with semiconductor fabrication equipment.

Responsibilities

• Analyze and provide data for maintenance and installation services.
• Perform diagnostics and corrective actions to minimize equipment downtime.
• Serve as a subject matter expert in customer interactions.

Skills

Problem-solving skills

Analytical skills

Customer service

Education

Bachelor's degree in Electronics, Engineering, or related field

Tools

Lam etch equipment

Microsoft Office Suite

Job description

A leading semiconductor company located in Austin, TX is seeking an experienced Field Service Engineer to provide customer support for complex semiconductor equipment. You will be responsible for data analysis, diagnostics, and maintaining customer relations while ensuring equipment performance. Ideal candidates will have a Bachelor's degree in a related field and extensive experience in the semiconductor industry. You should possess strong problem-solving skills and a commitment to customer satisfaction. This role offers a hybrid work model with a mix of on-site and remote work options.