Senior Field Service Engineer - Quality & Troubleshooting

Komatsu North America; Chicago (IL); Presencial; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

A leading machinery manufacturing company in Chicago is seeking a Senior Quality Engineer to troubleshoot and enhance the quality of remanufactured equipment. You'll lead investigations into failures, collaborating with the quality team to analyze trends and report findings to global headquarters. The role requires 5 years of service experience, strong analytical and communication skills, and proficiency in Microsoft Office. This full-time position involves traveling up to 30% and a hands-on approach to ensure machinery quality.

Formación

• 5 years of hands-on field/service experience required.
• Proficiency in Pivot Tables and reporting tools is essential.
• Ability to lift 30-40 lbs and handle adverse weather conditions.

Responsabilidades

• Review and respond to incoming technical service issues.
• Process inbound technical service information.
• Participate in special projects as needed.

Conocimientos

Problem-solving skills

Analytical skills

Communication skills

Multi-tasking

Microsoft Office proficiency

Educación

Associates degree in Applied Science in heavy equipment/agriculture service

Herramientas

Microsoft Office

Descripción del empleo

A leading machinery manufacturing company in Chicago is seeking a Senior Quality Engineer to troubleshoot and enhance the quality of remanufactured equipment. You'll lead investigations into failures, collaborating with the quality team to analyze trends and report findings to global headquarters. The role requires 5 years of service experience, strong analytical and communication skills, and proficiency in Microsoft Office. This full-time position involves traveling up to 30% and a hands-on approach to ensure machinery quality.