Senior Field Service Engineer / Hawaii

Danaher; Hawaii; Remote; USD 70,000 - 95,000; Full time

Job summary

A prominent company in the diagnostics field is seeking a Senior Field Service Engineer to maintain and repair diagnostic equipment in Hawaii. The role emphasizes independent work and efficient service delivery, requiring technical expertise in mechanical and electronic systems. Ideal candidates should possess a strong background in field service and customer interaction to enhance client satisfaction.

Qualifications

• 3+ years’ experience diagnosing and repairing mechanical, electromechanical, and electronic equipment.
• Able to lift up to 50 lbs. and travel within assigned geography.

Responsibilities

• Maintain and repair Beckman Coulter diagnostic tools.
• Deliver training and excellent service to customers.
• Keep accurate service logs and manage internal service records.

Skills

Troubleshooting

Preventive Maintenance

Customer Service

Field Service

Education

Associate Degree or Military Experience

Job description

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we have been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Senior Field Service Engineer for Beckman Coulter Diagnostics is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being.

This position is part of the Service Organization located in Oahu Hawaii and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Field Service Team reporting to the Field Service Supervisor and responsible for ensuring optimal performance of Beckman Coulter equipment. This position services all Beckman Coulter Equipment. If you thrive in a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization—read on.

In this role, you will have the opportunity to :

• Work independently, handling troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, while also delivering excellent and efficient service and training to Beckman Coulter’s customers.
• Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals
• Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.

The essential requirements of the job include :

• Associate degree or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis)
• 3+ years’ experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and / or instrumentation
• Hold a current valid driver’s license and good driving record over the last three. Ability to travel (providing service in an assigned geography and periodic travel to other areas / overnight). Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch / crawl, push / pull, and sit / stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex / extend neck, have good hand, and finger dexterity.

It would be a plus if you also possess previous experience in :

• 4+ years’ experience diagnosing and repairing mechanical, electromechanical, robotics, and / or electronic equipment, in the laboratory, as a Field Service Engineer or Biomedical Engineer.
• Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and long-term retention
• A technical college major such as biomed, engineering, or related

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit .

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

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Field Service Engineer • Oahu, Hawaii, United States