Senior Field Service Engineer — Automotive Paint Systems

Dürr; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Travel up to 50%

Job summary

Dürr is seeking a customer-facing Field Service Specialist to support North America's leading automotive paint shops and final assembly facilities. You will be the technical expert ensuring production runs smoothly while identifying opportunities to improve equipment performance.

In this role you will troubleshoot, commission, and optimize equipment, coordinate contractors, and travel up to 50% across the US and Canada. Excellent communication and problem-solving skills are essential.

Qualifications

• 5+ years in field service, commissioning, maintenance, or technical support.
• Strong knowledge of automotive paint shop or final assembly systems.
• Experience troubleshooting industrial automation or capital equipment.
• Excellent verbal and written communication with a customer-first mindset.
• Ability to work independently and with cross-functional teams.
• Strong mechanical and technical problem-solving abilities.
• Experience coordinating contractors and field service activities.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• SAP experience is a plus.
• Knowledge of Dürr equipment, installations, and spare parts preferred.
• Excellent organizational and time management skills.
• Flexibility to travel ~50% and work overtime/weekends/holidays when needed.

Responsibilities

• Provide hands-on technical support, troubleshooting, and field service for Dürr paint shop and final assembly equipment.
• Start-up, commissioning, testing, and optimization at customer facilities.
• Respond to emergency service requests and provide remote support.
• Develop and support aftermarket proposals for upgrades and refurbishments.
• Partner with customers to improve reliability, productivity, and performance.
• Coordinate and supervise contractors during installations and service activities.
• Manage spare parts recommendations and emergency deliveries.
• Prepare service documentation and reports for customers and internal stakeholders.
• Travel approximately 50% throughout the United States and Canada.

Skills

Field service experience

Commissioning

Maintenance

Technical support

Customer relationships

Independent work

Problem solving

Contractor coordination

Time management

Travel readiness

Tools

Microsoft Office

SAP

Job description

Dürr is seeking a customer-facing Field Service Specialist to support North America's leading automotive paint shops and final assembly facilities. You will be the technical expert ensuring production runs smoothly while identifying opportunities to improve equipment performance.

In this role you will troubleshoot, commission, and optimize equipment, coordinate contractors, and travel up to 50% across the US and Canada. Excellent communication and problem-solving skills are essential.