Senior Field Security Investigator

GEICO; New York (NY); On-site; Full time

Job summary

An established industry player is seeking a Senior Field Security Investigator to join their dynamic SIU team. In this exciting role, you will conduct vital investigations into suspected fraud and illegal activities, ensuring the integrity of the claims process. Your expertise will be essential in evaluating information, coordinating with external agencies, and providing training across departments. This position offers a unique opportunity to make a significant impact while working in a supportive environment that values professionalism and customer satisfaction. If you are passionate about investigative work and thrive in a challenging yet rewarding atmosphere, this role is perfect for you.

Benefits

Premier Medical, Dental and Vision Insurance

Paid Vacation

Sick Leave

Parental Leave

401(k) Plan

Tuition Assistance

Paid Training

Licensures

Qualifications

• 5+ years of investigative experience in insurance claims or law enforcement.
• Ability to gather evidence and document findings professionally.
• Must maintain a valid driver's license and professional appearance.

Responsibilities

• Conduct investigations of suspected fraud and illegal activities.
• Evaluate information credibility and coordinate with outside agencies.
• Provide training and support in claims handling processes.

Skills

Investigation Skills

Communication Skills

Analytical Skills

Customer Service Skills

Organizational Skills

Technical Knowledge

Education

Associate Degree in Criminal Justice

Bachelor's Degree in Criminal Justice

Tools

Public Record Systems

Claims and Policy Databases

Job description

Summary

We have an exciting opportunity to join the SIU team as a Senior Field Security Investigator! As a Senior Field Security Investigator, you will conduct investigations of suspected cases of fraud or other illegal activities against the Company, including interviewing, database inquiries, taking statements, and locating sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, referring, and coordinating investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Applicant must reside in Staten Island, Bronx, Yonkers, Queens, Brooklyn, Manhattan, or Northern New Jersey.

Qualifications

• An associate or bachelor’s degree in criminal justice or a related field, or
• Five years of insurance claims investigative experience (includes TCR1, TCR2, CU, PIP technical and/or PIP litigation desk experience), professional investigation experience with law enforcement agencies, or
• Seven years of professional investigation experience involving economic or insurance related matters
• Experience handling in-person or phone statements from various parties in an investigation in a way that builds GEICO’s customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions
• Ability to gather a broad range of evidence related to an investigation and draw conclusions based on the information collected to the applicable fraud investigation
• Demonstrated ability to organize and prioritize investigative volume workloads and stressful situations
• Must be able to always maintain a professional attitude and appearance
• Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization
• Must be able to obtain and maintain a valid driver’s license, certifications and permits in accordance with state and federal regulations, and company and departmental standards
• Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps
• Must be able to climb on, off, in, around and under vehicles, including but not limited to RVs and commercial vehicles
• Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position
• Must be able to learn and apply large amount of technical and procedural information
• Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology

Desired Qualifications

• 4-year Degree or higher
• Current or prior SIU investigations experience working in diverse teams across different SIU job functions
• Experience handling: financial, casualty, bodily injury, worker’s compensation, commercial, marine, auto, property and underwriting fraud investigations
• Ability to handle complex fraud cases and/or rings
• Knowledge on how to use public record systems, and/or claims and policy databases to support an investigation
• Ability to work with minimal direct supervision and manage an active case load
• Related professional designations (e.g. CIFI, CFE, FCLA, CPCU, etc.)

Annual Salary

$35.74 - $56.08

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Assistance
• Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.