Senior Field Quality Manager - Field Ops & Quality Leader

TechFlow, Inc.; Kentucky; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employee stock ownership plan

401(k) plan with Roth option

Paid time off

Comprehensive medical, dental, and vision plans

Company-paid Life & AD&D insurance

Job summary

A leading technology and services firm is seeking a Senior Field Quality Manager to oversee quality standards across a nationwide security equipment maintenance program. This role demands a hands-on leader with over 10 years of experience in field management, focusing on continuous improvement and operational excellence. The candidate should possess strong analytical skills, compliance knowledge, and the ability to travel extensively. The position offers a competitive benefits package including employee stock ownership and comprehensive health plans.

Qualifications

• 10+ years of experience in Field Management, Logistics, or Data Analytics.
• Ability to obtain and maintain Public Trust clearance.
• Ability to travel up to 75%.

Responsibilities

• Serve as a point of contact for the field team and stakeholders.
• Ensure compliance through documentation reviews and audits.
• Drive continuous improvement and promote a culture of quality.
• Support field staff with ticket management and issue escalation.
• Provide executive oversight and strategic guidance to field operations.

Skills

Field Management

Logistics

Data Analytics

Microsoft Office Suite

Education

Bachelor's degree or equivalent experience in relevant field

Job description

A leading technology and services firm is seeking a Senior Field Quality Manager to oversee quality standards across a nationwide security equipment maintenance program. This role demands a hands-on leader with over 10 years of experience in field management, focusing on continuous improvement and operational excellence. The candidate should possess strong analytical skills, compliance knowledge, and the ability to travel extensively. The position offers a competitive benefits package including employee stock ownership and comprehensive health plans.