Senior Field Homeowner Claims Adjuster (Remote)

CSAA Insurance Group; United States; Remote; USD 54,000 - 71,000; Full time

Job summary

CSAA Insurance Group is seeking a Sr. Field Adjuster, Homeowner Claims for New Jersey (Local). The role involves investigating, evaluating, negotiating, and settling homeowner property claims with a mix of field and virtual inspections.

This remote-first position requires local travel to Newark/Trenton area locations as needed, with the goal of progressing to higher competency levels. Strong knowledge of Xactimate and homeowner policies is essential.

Qualifications

• Requires 6+ years related professional experience.
• 4+ years claims experience with preferred emphasis on homeowner claims.
• High school diploma required.
• Bachelor’s degree or higher may substitute for 2 years of experience.

Responsibilities

• Investigate and evaluate all elements of property loss claims of moderate-high severity both in the field and virtually.
• Contacts and meets with the insured or 3rd party virtually or in-person to photograph and inspect all damaged dwellings, other structures, and personal property.
• Determines scope of repairs. Prepares a repair bid using Xactimate estimating system.
• Comes to an agreed cost of repair with the insured, and possibly Network Repair Program contractor (NRP) or insured’s contractor.
• Follows the repair process to conclusion.
• With the assistance of experts where needed, ensures that the cause of the loss is thoroughly investigated and identified.
• Settles and pays dwelling or other structure damages once the coverage analysis is completed.

Skills

Xactimate knowledge

Policy knowledge

Driving required

Education

High school diploma

Bachelor’s degree or higher substitution

Tools

Xactimate

Job description

CSAA Insurance Group is seeking a Sr. Field Adjuster, Homeowner Claims for New Jersey (Local). The role involves investigating, evaluating, negotiating, and settling homeowner property claims with a mix of field and virtual inspections.

This remote-first position requires local travel to Newark/Trenton area locations as needed, with the goal of progressing to higher competency levels. Strong knowledge of Xactimate and homeowner policies is essential.