Senior Field Fiber Technician

IQ Fiber; Orangeburg (SC); On-site; USD 36,000 - 60,000; Full time

Job summary

IQ Fiber is seeking a Fiber Installation Technician to install and configure fiber internet services, set up Wi‑Fi routers, test systems, and obtain customer acceptance of IQ Fiber’s FTTH service. This role also handles service changes and disconnects.

This hands-on, customer-facing position requires strong interpersonal skills and experience installing and repairing fiber broadband in indoor and outdoor environments, with GPON knowledge to ensure quality service and safety compliance.

Qualifications

• High school diploma or GED is required.
• 2+ years of broadband installation and maintenance experience, including fiber optics.
• Working knowledge of GPON, related terminals and equipment.
• Must have a valid driver’s license, auto insurance, and clean driving record.

Responsibilities

• Perform fiber internet installations and resolve service tickets following codes and procedures.
• Set up initial Wi‑Fi networks and diagnose connectivity issues.
• Perform basic fiber splicing and maintenance with GPON equipment.
• Document actions, readings, and resolutions in tickets and systems.
• Meet or exceed installation quality metrics and CSAT targets.

Skills

Wi-Fi setup

GPON knowledge

Fiber optics install

Customer communication

Safety compliance

Education

High school diploma or GED

Tools

GPON equipment

Job description

IQ Fiber is seeking a Fiber Installation Technician to install and configure fiber internet services, set up Wi‑Fi routers, test systems, and obtain customer acceptance of IQ Fiber’s FTTH service. This role also handles service changes and disconnects.

This hands-on, customer-facing position requires strong interpersonal skills and experience installing and repairing fiber broadband in indoor and outdoor environments, with GPON knowledge to ensure quality service and safety compliance.