Senior Field Engineer — Enterprise CI/CD & Customer Success

CircleCI; San Francisco (CA); On-site; USD 153,000 - 191,000; Full time

Job summary

A leading DevOps platform is seeking a Senior Field Engineer in San Francisco. You will provide technical expertise to customers, driving product adoption and building strong client relationships. The ideal candidate has experience in technical customer support, a strong background in CI/CD practices, and excellent communication skills. This full-time role offers a competitive salary range, emphasizing collaboration with Sales and Customer Success teams.

Qualifications

• Extensive experience in a technical customer-facing role, preferably in software development.
• Proven track record of engaging with enterprise clients and delivering solutions.

Responsibilities

• Serve as a technical advisor and subject matter expert for customers.
• Conduct in-depth analysis of customer use cases and identify opportunities for product optimization.
• Lead technical discussions with enterprise clients.

Skills

CI/CD concepts

DevOps practices

Python

Shell scripting

Excellent communication skills

Presentation skills

Education

Bachelor's degree in Computer Science

Job description

A leading DevOps platform is seeking a Senior Field Engineer in San Francisco. You will provide technical expertise to customers, driving product adoption and building strong client relationships. The ideal candidate has experience in technical customer support, a strong background in CI/CD practices, and excellent communication skills. This full-time role offers a competitive salary range, emphasizing collaboration with Sales and Customer Success teams.