Senior Field Applications Engineer — Instrumentation & Training

Lancesoft; California (MO); Hybrid; USD 85,000 - 115,000; Full time

Job summary

LanceSoft is seeking a Field Applications professional to partner with customers during instrument validation, ensuring staff are trained to operate and maintain instrumentation in line with specifications and regulatory requirements.

You will analyze validation studies, troubleshoot and lead on-site training, collaborating with Tech Support, Field Service, Sales, and Customer Training teams to deliver exceptional service in a fast-paced environment.

Qualifications

• Associate's degree with a minimum combined experience of 3+ years in laboratory/diagnostic instrumentation or related field.
• Advanced knowledge of Diagnostics or Healthcare Industry with emphasis on Laboratory Regulatory environment.
• Willing to work remotely and travel domestically at least 80% of the time; good driving record.
• Nice to have experience in Medical technology, QC, regulatory requirements (CAP, CLIA, Client).

Responsibilities

• Analyze and manage validation studies on instrumentation including set-up, calibration, precision studies, and method comparisons.
• Troubleshoot assay and QC issues remotely and onsite for customers.
• Lead onsite training for customers on proper operation of instrumentation.

Skills

Instrumentation expertise

Customer training

Remote troubleshooting

Travel readiness

Education

Associate's degree

Job description

LanceSoft is seeking a Field Applications professional to partner with customers during instrument validation, ensuring staff are trained to operate and maintain instrumentation in line with specifications and regulatory requirements.

You will analyze validation studies, troubleshoot and lead on-site training, collaborating with Tech Support, Field Service, Sales, and Customer Training teams to deliver exceptional service in a fast-paced environment.