Senior Field Applications Engineer - AI/HPC Switching

Menlo Micro; San Francisco (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

Menlo Micro is redefining electronic switching with its Ideal Switch technology, enabling high‑frequency and power applications with ultra‑low loss and fast switching. The Field Applications Engineer will support pre‑sales activities, craft product specifications, and deliver post‑sale training to ensure production readiness.

Travel up to 20% is expected to engage customers globally. The role partners with regional sales managers, engineers and product managers to translate customer needs into

Qualifications

• Bachelor’s degree in computer science or electrical engineering.
• 10+ years of customer support experience in semiconductor or related fields.
• Ability to interact with customers at engineering, sales, procurement and executive levels.
• Willingness to travel up to 20% domestically and internationally.

Responsibilities

• Assist in managing Menlo Micro’s products and sales/service requests with technical support.
• Analyze system problems in installed applications and provide technical resolutions.
• Collaborate with sales, engineering and product managers to gather accurate usage data.
• Prepare technical elements of proposals and define solution guidelines for the sales team.
• Provide evaluation support and design simulations/models for customers.
• Troubleshoot applications, follow up with customers, and identify new sales opportunities.
• Prepare records and train staff on new products and services; support product demonstrations.
• Coordinate with sales/marketing and other design teams to define customer-specific application systems.
• Review customer drawings and BOMs; recommend changes to improve performance.
• Provide market intelligence and contribute to future product strategy from a technical perspective.
• Assist management with tests, installation procedures and trend analysis for new products.
• Set up demos at seminars/conferences and deliver technical training to branch personnel.
• Serve as primary focal point for customer failure analysis and applications support.

Skills

Customer support

Communication

Team collaboration

Education

Bachelor’s degree in computer science or electrical engineering

Job description

Menlo Micro is redefining electronic switching with its Ideal Switch technology, enabling high‑frequency and power applications with ultra‑low loss and fast switching. The Field Applications Engineer will support pre‑sales activities, craft product specifications, and deliver post‑sale training to ensure production readiness.

Travel up to 20% is expected to engage customers globally. The role partners with regional sales managers, engineers and product managers to translate customer needs into