Senior Field Applications Engineer

Edison Smart®; Chicago (IL); Remote; USD 130,000 - 180,000; Full time

Job summary

Join a pioneering high-tech company as a Senior Field Applications Engineer, where you'll drive sales growth and support customer success with cutting-edge Edge AI Vision solutions. This role requires a blend of technical expertise in C++ and Python, alongside a strong background in Linux environments and AI frameworks. You'll collaborate with various teams to enhance customer satisfaction and revenue growth, while also representing the company at industry events. Be part of a collaborative culture that values innovation and teamwork, and take your career to the next level with exciting opportunities for professional development.

Benefits

Stock Options

Health Insurance

Retirement Plans

Paid Time Off

Professional Development Opportunities

Qualifications

• 8+ years of experience as an FAE in the semiconductor field.
• Expertise in C++ and Python programming within a Linux environment.

Responsibilities

• Drive sales growth and support customer adoption of Edge AI Vision solutions.
• Build strong relationships with customers and provide technical support.

Skills

C++

Python

Linux

AI Frameworks (MXNet, PyTorch, TensorFlow)

Hardware and Software Integration

Education

Bachelor's degree in Engineering or Computer Science

Master's degree in related field

Tools

CI/CD processes

Job description

Senior Field Applications Engineer (V-66535)

Location: Chicago, United States
Sector: Electronics
Salary: $140,000.00 to $175,000.00 per annum
Benefits: $25,000-$35,000

Job Title: Senior Field Applications Engineer (Sr. FAE), East NA

About the Firm
Edison Smart's client is a pioneering high-tech company specializing in advanced AI processors for edge devices across various industries, including smart cities, automotive, manufacturing, agriculture, and retail. Their solutions have been deployed globally, powering hundreds of customer programs and a robust ecosystem of software and hardware partners.

About the Role
As a Senior Field Applications Engineer (Sr. FAE), you will play a critical role in driving sales growth and supporting customer adoption of Edge AI Vision solutions. Reporting directly to the General Manager, you will work closely with customers, partners, and internal teams to deliver exceptional technical support and ensure customer success. This is a hands-on, technical role that requires proficiency in C++ or Python and extensive experience in Linux environments.

Responsibilities

• Develop and implement strategies to enhance customer adoption, satisfaction, and revenue growth through pre-sales and post-sales technical support.
• Build and maintain strong relationships with key customers, understanding their technical requirements and aligning solutions with business objectives.
• Collaborate with sales, marketing, product management, and R&D teams to achieve design win targets aligned with product roadmaps and market trends.
• Coordinate with HQ’s Customer Success and R&D teams to provide seamless pre- and post-sales support.
• Analyze customer feedback to drive product improvements and inform the development roadmap.
• Provide technical training and mentorship to partners to scale support capabilities.
• Represent the company at industry events, conferences, and customer meetings.

Requirements

• Location: Remote, ideally based in Chicago.
• Bachelor's degree in engineering, computer science, or a related field; a Master’s degree is preferred.
• Expertise in C++ and Python programming languages within a Linux environment.
• 8+ years of proven success as an FAE, working within the semiconductor field.
• Strong understanding of hardware and software integration.
• AI Framework experience, 3+ years (MXNet, PyTorch, TensorFlow).

Preferred Qualifications

• Experience with SoC systems.
• Familiarity with media components such as ISPs, encoders, display ports, and cameras.
• Knowledge of computer vision and CI/CD processes.

Benefits

• Salary: Base - $130,000-$180,000, Bonus $40,000-$50,000.
• Stock Options: Highly competitive stock option plan.
• Comprehensive benefits, including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and career growth.
• A collaborative culture focused on teamwork and innovation.

About Edison Smart
Edison Smart is a global provider of specialized recruitment solutions, supporting the technology industry's most innovative companies. We connect talent with opportunity, driving the 'Industry 4.0' revolution.

In partnership with our clients, Edison Smart welcomes applications from candidates of all backgrounds, experiences, and perspectives.

Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. If we have not responded to your application within five days, please assume your application has not been successful.