Senior Federal IT Program Manager - Contract Ops

Graham Tech; Norfolk (VA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Four Weeks PTO (First Year)

11 Federal Holidays

Health/Dental/Vision/Life Insurance

401(k) with Employer Contributions

Flexible Schedules

Education and Training Reimbursements

Job summary

Graham Technologies is seeking a highly experienced Program Manager to lead IT Support Services for government-related missions. The role requires coordinating with multiple stakeholders and managing large, multidisciplinary teams in a hybrid model across Norfolk, VA; DC; and Lakeland, FL.

The successful candidate will oversee contract performance, staffing, risk management, and quality control, ensuring timely deliverables and compliance with security and property requirements.

Qualifications

• Minimum 10 years of progressively responsible IT experience.
• Minimum 5 years of experience managing complex IT programs, projects, or service-delivery contracts.
• Experience managing multidisciplinary teams supporting IT infrastructure, cybersecurity, networking, systems administration, service desk, and/or software development.
• Experience managing Federal Government or comparable mission-critical IT programs.

Responsibilities

• Lead overall contract operations and ensure successful execution of all SOW requirements.
• Serve as primary Contractor interface with CO, COR, TM, and other Government stakeholders.
• Oversee personnel, staffing, scheduling, deliverables, quality control, performance, and contract compliance.
• Manage cross-functional teams supporting Program Management, Cybersecurity, Service Desk, Network Provisioning, Systems Engineering and Administration, Software Development, Acquisition Support, and IT Surge Support.
• Develop and maintain the Program Management Plan, Staffing Plan, QCP, Communication Plan, and associated management documentation.
• Lead transition, onboarding, workforce continuity, recruitment, retention, and succession-planning activities.
• Conduct and support recurring program status meetings with Government stakeholders.
• Ensure timely submission of monthly status/progress reports and other contract deliverables.
• Maintain program action items and ensure timely resolution of technical, operational staffing, and management issues.
• Monitor contract performance metrics and implement corrective actions when necessary.
• Identify, track, mitigate, and communicate programmatic, technical, staffing, schedule, and operational risks.
• Coordinate activities across geographically dispersed marine, aviation, and enterprise IT environments.
• Ensure personnel comply with NOAA security, training, information-protection, and Government property requirements.
• Maintain effective professional relationships with Government, Contractor, and industry personnel.

Skills

IT program management

Staffing & resource mgmt.

Stakeholder communication

Risk management

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Office

PM tools / reporting tools

Job description

Graham Technologies is seeking a highly experienced Program Manager to lead IT Support Services for government-related missions. The role requires coordinating with multiple stakeholders and managing large, multidisciplinary teams in a hybrid model across Norfolk, VA; DC; and Lakeland, FL.

The successful candidate will oversee contract performance, staffing, risk management, and quality control, ensuring timely deliverables and compliance with security and property requirements.