Senior Fan Experience & Community Leader

CornerStone Staffing; Los Angeles (CA); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Generous PTO

401(k) with 5% employer contribution

Employer-paid disability and life insurance

Medical/dental/vision benefits

Bonus eligibility

Employee assistance program

Regular team events

Job summary

A global lifestyle brand is seeking a Senior Community Engagement Manager to enhance the fan experience through thoughtful engagement and community initiatives. The successful candidate will manage direct communication with fans, mentor team members, and oversee gifting programs. Applicants should have 5-8 years of experience in community management or a similar role, alongside strong project management skills. This role offers a hybrid working environment in Los Angeles, competitive salary, and generous benefits.

Qualifications

• 5-8 years in community management or similar role with highly engaged fanbases.
• Ability to nurture passionate communities with high engagement.
• Experience in mentoring team members.

Responsibilities

• Lead communication with Jellycat fans across various channels.
• Manage and mentor a Fan Engagement Coordinator.
• Oversee gifting programs to strengthen emotional connection.
• Plan and support fan-facing events.
• Collaborate with marketing for cohesive community experience.

Skills

Community management

Fan engagement

Brand experience

Emotional intelligence

Project management

Job description

A global lifestyle brand is seeking a Senior Community Engagement Manager to enhance the fan experience through thoughtful engagement and community initiatives. The successful candidate will manage direct communication with fans, mentor team members, and oversee gifting programs. Applicants should have 5-8 years of experience in community management or a similar role, alongside strong project management skills. This role offers a hybrid working environment in Los Angeles, competitive salary, and generous benefits.