Senior Audience Engagement Lead | Social CRM

143 Studios, LLC; Boston (MA); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Generous time off

401(k) plan

Health, dental, vision insurance

Collaborative culture

Growth-oriented environment

Exciting team activities

Job summary

A leading media production company is seeking a Manager, Audience Engagement to oversee engagement strategies across major platforms like Instagram, TikTok, and YouTube. This role involves leading a team, making real-time decisions, and managing community interactions while contributing to a dynamic team culture. The ideal candidate will have significant experience in community management, a deep understanding of social dynamics, and the ability to craft engaging content that resonates with millions. Competitive salary from $110,000 to $130,000 annually.

Qualifications

• 4-6+ years in social media or community management roles.
• Experience with accounts having over 1 million followers.
• High discretion and maturity required.

Responsibilities

• Lead engagement on Mel's biggest social media channels.
• Manage a team of Engagement Specialists.
• Build dashboards to track audience behavior and insights.

Skills

Social media expertise

Community management

Fast writing skills

Operational thinking

Cultural awareness

Emotionally resilient

Tools

Sprinklr

Job description

A leading media production company is seeking a Manager, Audience Engagement to oversee engagement strategies across major platforms like Instagram, TikTok, and YouTube. This role involves leading a team, making real-time decisions, and managing community interactions while contributing to a dynamic team culture. The ideal candidate will have significant experience in community management, a deep understanding of social dynamics, and the ability to craft engaging content that resonates with millions. Competitive salary from $110,000 to $130,000 annually.