Senior Family Support & Case Management Specialist

Usi Inc; Houston (TX); On-site; USD 66,000 - 68,000; Full time

Job summary

Usi Inc, based in Houston, is hiring a Family Support Specialist III responsible for leading family support teams and community coordination to enhance residents' quality of life. The role requires strong communication skills, a Bachelor's degree, and 5 years of relevant experience in nonprofit services.

The candidate will lead meetings, coordinate with project managers, analyze data for strategies, and assist residents in accessing community resources while maintaining confidentiality.

Qualifications

• 5 years of nonprofit or human services experience required.
• Valid driver’s license and access to a car for work.
• Ability to handle privileged information confidentially.

Responsibilities

• Lead family support meetings to review complex issues.
• Coordinate with On-site Project Manager and service providers.
• Monitor data quality and prepare progress reports.

Skills

Data analysis for resident-driven program designs

Excellent verbal and written communication

Strong independent and teamwork skills

Proficient in MS Office Suite and other software

Education

Bachelor's Degree required, Master’s preferred

Job description

Usi Inc, based in Houston, is hiring a Family Support Specialist III responsible for leading family support teams and community coordination to enhance residents' quality of life. The role requires strong communication skills, a Bachelor's degree, and 5 years of relevant experience in nonprofit services.

The candidate will lead meetings, coordinate with project managers, analyze data for strategies, and assist residents in accessing community resources while maintaining confidentiality.